DXC HR pulled the thread.
Pls post your experiences.
I say jobs for mates.
45k starting salary for new people
35k minimum for low end roles
Anyone on less needs to speak to their manager.
Pay pyramid is fu---d.
No clearances for staff either. People working without SC in lots of cases.
Secure account data backed up overseas
Yes that’s right, people are told to backup their laptops using Onedrive. If you queried it with your manager and said it breaks policy as the backup is not retained in the UK staff are told to do it anyway as they would be the one in trouble if their laptops failed.
My post was pulled. Probably because I spoke of the lack of controls to stop what can only be described as fr@udulent practice. Must be a trigger word to flag posts for manual review to avoid defamatory posts. But we all know what’s going on there and DXC’s justification is they were shafted on the contract and so they re-balance the odds in other ways. Who cares if there are more staff booking than are physically there, we just put it down to additional support or cover or whatever - most of the time, providing you can spread it across the booking codes, no-one asks.
It’s across lots of accounts. Secret stuff being moved about with zero control or proper manning for years. Company is out of control, an does not care.
All legacy CSC and new / non HPE staff were told to bill everything to BAE even for the other UK accounts (Urenco, MOD, Leonardo etc) - even being told to bill training time to the customer. I asked my management about this and the answer was basically "its not our problem lol"
Fraudulent billing
Youre talking about the so called Command & Control Centre right @1bnt+1m10n541
Yes they were supposed to get a 24x7 Ops bridge that had Wintel, Unix, Desktop Support SMEs with monitoring and alerts set up all ready to go but all it actually turned out to be was a glorified service desk with call overflow diverting to another DXC team. They were shared with other UK clients too and staff were explicitly told to not tell BAE cos it would've led to big penalties/escalation kickoff from senior leads
Its somewhat better now and they have a good lead in place but doesnt change the fact DXC lied to the client and still havent staffed out the team properly.
@1bnt+1m10n541 the GSS lead Kathryn Verity yes she was a real charmer that one quite fond of bullying anyone who made too much "noise" which equated to anyone who asked her for help etc
The relationship with the client is highly antagonistic not helped by the fact their service management is 60% made up of ex-CSC/DXC staff. Our management basically had us treat them like the enemy, lying to them that we had services in 24x7 support when really we didn't, that they were getting a 1-1 service (which they paid for) when really they shared with about 10 other clients (which we were told not to disclose) - so much stuff thrown over the fence by Project Management without proper transition into support like the amplicons which crashes each time they get patched, or the KSA Citrix Storefront host which has no resiliency and is liable to fall over if you so much as cough near it.
And then you get yelled at by the client / management when you try and point out it's not supported when they raise a sodding major incident. If you believe the contract DXC sales signed the company support everything from the Amstrad PCs gathering dust in a shed to the condm dispensers in the gents' toilets at Guildford. So nobody wants to talk to the client and you get underpaid apprentices, grads etc "promoted" into service management / account lead roles to face off against the client's angry IT leads.
The work situation was insane too. I knew one fellow who suffered a stroke who overworked and another guy who was the Exchange SME who was found dead at his wfh desk by a family member. Others who were overworked into sickness or became so anxious / flighty that nobody would touch issues with a 10 foot bargepole.
My salary was absolute sh-t, barely above minimum wage and despite taking on a promotion & role change internally with more pressure and workload I never saw any pay rise, let alone the £10k boost I'd been vaguely assured by management when I took on more work as part of a new role agreed with my management.
In the past I'd been refused payment out of about 150hrs of overtime or time off for extra hours worked and had been made to pay for work equipment myself because the company was too cheap to fund it. I was told by my lead this was "flexibility expected with the role" - same lead whinged about how shw had to so a box ticking training vudeo on how to tell people they were being made redundant too.
Now I've heard the client were being billed £500 a day per head on the account and the company were bringing in new hires at like £40-50k+ and yet most people were still on entry level salaries, like £20k - £25k a year if they were lucky. So that was rubbish.
A mate in GSS actually got threatened with disciplinary by our old manager because she was upset he went over her head to challenge UK leadership
over a promised promotion being rolled back. Same UK who have
recently left for "personal reasons" - I had a 1:1 with them and they admitted they werent happy with direction US was taking the company.
One of my other mates who left says he has an ex client laptop that nobody bothered to collect and DXC had ignored contact attempts from him. I know that the account were seriously cutting corners on security clearance with about 3 staff I knew off top of my head not being UK SC cleared and Project Managers being put on the client's secret environment. Place is a shambles.
Last I heard they had recently stuck a new account run lead on but no idea if it'll do good considering the resource issues
How can DXC HR pull a thread? They have no power here
lets see how many times this thread gets pulled by DXC HR and then re-entered by the ex-DXC and soon-to-be-ex-DXC community