Thread regarding Xerox Corp. layoffs

What's the worst job at X?

Sales?

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| 2411 views | | 15 replies (last October 2, 2021) | Reply
Post ID: @OP+1cBRDvUs

15 replies (most recent on top)

A current job.

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Post ID: @wxri+1cBRDvUs

Working in HR. The CHRO is heartless to her department employees. She is the one that made people work harder for no raises, no work/life balance, and never thinks of her employees' health. All about pushing people to their limit. The day you don't work at full capacity or challenge any process she implemented, you are gone. Bunch of backstabbers and two faced people. Glad to be gone.

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Post ID: @wqmo+1cBRDvUs

First line Manager…

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Post ID: @8qlo+1cBRDvUs

Ah yes, the plight of the poor salesperson going out to lunch and golf on Fridays with the VP. So tough.

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Post ID: @8bav+1cBRDvUs

@1bib+1cBRDvUs, you get rebuilt parts? Wow. I get poorly packaged used parts.

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Post ID: @4lfj+1cBRDvUs

Because of all the major cutbacks that have forced everyone to do the work of 2 to 4 people, if you are making an honest effort to do your job, and do it right, THEY'RE ALL BAD.

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Post ID: @3yna+1cBRDvUs

Service totally sucks Bigtime. You cant win. You can’t afford to leave and you cant afford staying there. This company is a classic case of what Not to do. My hunch here is, likely an inside job to self destruct the company. Service is by far the worst I have Ever seen it.

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Post ID: @2hpu+1cBRDvUs

Service is the worst its ever been.Every part is out of stock then they send you a rebuild which is Doa.Machines have long outlived their click life and still have years to go on the contract.. There is no such thing as an IDR anymore....

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Post ID: @1bib+1cBRDvUs

Any job below VP is the worst job at Xerox!

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Post ID: @1xlx+1cBRDvUs

CEO: Monthly Chapstick bill is huge and Accounting won’t let you expense it :(

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Post ID: @1nnx+1cBRDvUs

Service sucks. Everything X does to upset the customer gets dropped on our lap the minute we walk in their building. Supplies not getting shipped out, billing issues, awful customer service. You're pretty much the punching bag, and that's even before touching the machine. Now we are fumbling with SNOW while trying to figure out parts, dealing with garbage work stations that freeze all the time and can barely handle edoc. Meanwhile your phone is blowing up with calls and emails about parts the warehouse needs back, angry customers, audits, late calls that disappeared from snow, etc...

At what point are you actually allowed to fix the machine and make the customer happy? Nope. Gotta do cleanup first before telling the customer the part is not in stock and you have no clue when it will be in. Imagine how many accounts I have to explain that to weekly while they are pleading with me to do anything I can to get them back up.

Yea... Service sucks big time.

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Post ID: @1aes+1cBRDvUs

Contracts/Billers......we have to fix all the mistakes that everyone else makes...equipment built in wrong, customer records set up wrong, technicians entering wrong meters ALL the time, sales cr-p a-s paperwork and training offshore and fixing all their issues
Sales??? that is funny...so tough to sit on your couch all day and collect your big fat base salary

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Post ID: @1sic+1cBRDvUs

Service hands down....expected to drive 250 miles a day and still take 5 "good" calls

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Post ID: @yee+1cBRDvUs

Than you must be a cr*ppy sales person. My vote is contracts/billers.

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Post ID: @hlg+1cBRDvUs

Yes, being a sales rep is just awful.

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Post ID: @lsx+1cBRDvUs

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