Thread regarding HCSC (Health Care Service Corporation) layoffs

Because You Deserve To Know…..

Hi, everyone.

I will preface this post with a disclaimer:
I have been struggling while working on this post off and on all day because I believe the people who came here looking for answers should get them. I have to be cautious of what I say and how I say it to not tip off my role within the company. If this seems overly vague, I apologize, but please understand that I need to try to protect my own well-being (or what’s left of it, anyway).

Some of you may already know that there has been a clash in ideology for some time between the Board of Directors and the C-Suite Leadership team. The tumultuous acquisition of the CareAllies (HealthSpring) business has only intensified the situation. Maurice has been the mediator between the two for some time, or has at least attempted to be. He has proven unsuccessful in this effort, however.

The board independently sought out an external consultative analysis of roles and organizational structure within HCSC post-acquisition close back in March. The suggested outcome of that activity is what all of us are experiencing today and/or throughout the rest of this week.

It’s being communicated that the decisions of who has been released is based on “span of control”. In reality, it seems purely financial, but incredibly random. Some divisions were asked to eliminate 5% of their total headcount, others were given specific targeted individuals who were high in their respective pay scales (which also coincided with longer tenures in most instances).

This began today (Wednesday) with various roles across various Strategic teams, Finance, Customer Experience, Digital, IT, EPMO, various Product teams, Pharmacy, and some Customer Service Operations verticals. This impacted both HCSC and Cigna conveyed employees, but the logic behind the selections on both sides is confusing, at best. Many leaders were not clued in on these decisions until after the process was well underway.

This RIF will continue into the lower levels of both exempt and non-exempt staff throughout the rest of this week, although I cannot disclose what areas are next to be impacted. I hope you can understand.

The Org Chart will be down for some time, and you can expect to see some significant shake up at the Executive Leadership level.

If you haven’t been able to tell already, the company’s morale is about to be the lowest it’s ever been. Tensions will be high in the coming weeks and months and it’s very likely that this may not be the only round of releases before end of year.

There’s also some discussion taking place right now of a full 5 day RTO to provide expected additional attrition as a means of budgetary relief, but it was settled that this round of RIF was to happen regardless. VSPs for eligible employees is considered a potential contingency plan at this point if attrition goals are not met effectively.

Stay strong and if I can come back with more insight, I will do so.


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| 49725 views | | 96 replies (last February 10) | Reply
Post ID: @OP+1k5zvhswn

96 replies (most recent on top)

@OP This was such an informative post; curious if any new insight is available?

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Post ID: @kqz+1k5zvhswn

@37f Talk about useless. 3 paragraphs of der duh-der.

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Post ID: @3he+1k5zvhswn

@28j yes

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Post ID: @3hb+1k5zvhswn

@37f that you Paul?

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Post ID: @38n+1k5zvhswn

This was a useless and irresponsible post. I could have written this, WITHOUT any organizational or leadership “insights”. There is no actionable information provided and providing this is not good for the broader organization, making you a bad corporate citizen, and it does nothing but cause anxiety and panic amongst the team members who read it, making you a bad citizen amongst your employment peers.

If you wanted to obfuscate your identity in order to provide real information then run your post through AI to remove communication tells so people gain real insights.

The benefit is no less than, “there were layoffs and will probably be more (logically), you might want to update your resume and start looking.” That’s it. Your post is just that. One sentence would have covered it.

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Post ID: @37f+1k5zvhswn

@35y Another great decision by professor slavin.

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Post ID: @366+1k5zvhswn

@27q Yep they did update PTO in favor for IL and MT. They sc--wed the TX, NM and OK plans with leaving a 16 hour carryover

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Post ID: @35y+1k5zvhswn

Any word on voluntary layoff

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Post ID: @2nf+1k5zvhswn

@147 Did someone on Maurice's team write this response

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Post ID: @28j+1k5zvhswn

@OP do you have any updates ? any word on what the pending pto change is that is supposedly coming ? for how many meetings are happening daily there remains a lack of updates to the ones at the bottom, not surprised as it seems to be a wait and see game

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Post ID: @27q+1k5zvhswn

At the recent HCSC 4 PM (Portfolio, Program, Project…) Townhall, someone asked some good questions - 1. Are more layoffs coming? 2. How many people were impacted in last round?
The answers from Leadership were - 1. We don’t know, the company will never say this (taking this as - “more layoffs can happen again as needed” when the company thinks so), 2. We don’t know.
The restructuring across orgs, including EPMO still continues…

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Post ID: @1gf+1k5zvhswn

@15m I thought it was Voluntary Separation Package, but same difference

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Post ID: @16y+1k5zvhswn

@147 in the context of this thread, it definitely means voluntary severance package.

Nobody is giving up their job for the offer of a sh---y vision plan.

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Post ID: @15m+1k5zvhswn

@fj VSP (Vision Service Plan) is a third-party administrator that provides vision care services on behalf of Blue Cross and Blue Shield of Alabama (BCBSAL) under the Vision Blue plan.
VSP handles credentialing, quality management, claims processing, complaints and grievances, and customer service for BCBSAL members.
The Vision Blue plan, powered by VSP Vision Care, offers members access to a nationwide network of eye care providers, helping them receive convenient, quality eye care with low out-of-pocket costs.

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Post ID: @147+1k5zvhswn

@110 Why on earth are you still following layoff news at a company you left 8 years ago? It sure doesn’t sound like you’ve moved on.

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Post ID: @145+1k5zvhswn

@110 Yep. I couldn’t afford it then. Glad for those who could. Have another plan, or make one now. Best of luck to everybody. They don’t care about anybody. Never have. Never will.

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Post ID: @132+1k5zvhswn

@OP great to see absolutely nothing has changed since the great VSP of 2017. Best thing I ever "volunteered" for. People, there is life after HCSC. Tenure in any number of years remains meaningless. Run!!!

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Post ID: @110+1k5zvhswn

So what is the next move for the band of butt clowns and his court jester? Will there be ANY meaningful change in leadership? Of just more cuts for the worker bees?

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Post ID: @zp+1k5zvhswn

@ft You're wrong. He makes much more than other CEOs even when you look at the total package.

For what.

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Post ID: @xg+1k5zvhswn

@OP The idea that Maurice is a mediator is hilarious. I have never seen an executive more afraid of his own shadow and more insistent on remuneration for nothing than Maurice Smith. His approach is malpractice.

An absolute dipsh-t of a leader.

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Post ID: @xf+1k5zvhswn

@cy are you mentally unwell? Go to a doctor stat! Your brain is clearly being toasted by the fever that is causing you to type id--tic comments.

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Post ID: @q5+1k5zvhswn

@gb lol you think they care? What makes you think they are going to listen now? People have been voicing their concerns for YEARS! Wake up!

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Post ID: @gc+1k5zvhswn

Had a long email but decided against it because it would go on a deaf ear from a single entity. However, assuming executives are reading this? Maybe we can all use this to tell what isn't asked in the ignored surveys. I will go first:

  1. Fix the culture, remove the fear and simplify the business processes.
  2. Put the IT budget closer to 7% of revenue like other fortune 100 companies and you would not be in these situations.
  3. Fix the bad choices in vendor products, spend the money, don't go cheapest. You are paying more in the long run.
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Post ID: @gb+1k5zvhswn

@OP come on...why are so many defending Maurice...? "its because of Washington", "Maurice was trying to help...", and other. Why?!? He has been in charge ever since the downturn of the org financially and other. Under his tenure he effectively changed the culture. This whole thing stinks to high heaven. I saw it start when senior leadership was blaming line management for poor Blue Pulse surveys when all were saying dissatisfaction was due to senior management decisions. Get out if you can...it is not going to change current trajectory until there is big changes at the c suite level. Not promising thought since Maurice is also chairman of the board.

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Post ID: @g7+1k5zvhswn

@ft keep in mind - you will never know with Maurice. The reason HCSC stays private is because all the comp options he has does not have to be reported on. While those other publicly traded insurance companies, that salary more than likely includes their total comp which all has to be reported…publicly. He’s making more by far.

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Post ID: @g4+1k5zvhswn

Are they done? I’ve heard no more today but who knows.

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Post ID: @fy+1k5zvhswn

Several of the reductions were folks involved with strategy at a leadership level. Some were surprises. But it looks like at the director level they targeted those that were far removed from projects.

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Post ID: @fv+1k5zvhswn

@dp keep in mind HCSC has no shares. There are no options to be handed out to Maurice. I'd wager those other CEOs you've listed get plenty of options or things other than pay and bonuses. Their total compensation is probably somewhere near Maurice's.

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Post ID: @ft+1k5zvhswn

@fj voluntary separation package

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Post ID: @fk+1k5zvhswn

@bk What is a VSP?

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Post ID: @fj+1k5zvhswn

@ff Yes, God is in control. Sending prayers to everyone.

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Post ID: @fg+1k5zvhswn

Poor Maurice. Not even a million a week

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Post ID: @fd+1k5zvhswn

@OP Only an incompetent CEO would have gotten us here in the first place. Complete trash the way this has been handled. That's on everyone at the board and SLT levels.

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Post ID: @dt+1k5zvhswn

@df Maurice Smith – HCSC (Blue Cross IL, TX, NM, OK, MT): More than $40 million

Andrew Witty – UnitedHealth Group: $26.34 million (fired)

David Cordani – Cigna Group: $23.25 million

Joseph Zubretsky – Molina Healthcare: $21.94 million

Karen S. Lynch – CVS Health (Aetna) (2023): $21.6 million

Sarah London – Centene: $20.6 million

Gail Boudreaux – Elevance Health (Anthem) (2023): $20.55 million

David Joyner – CVS Health (Aetna) (2024): $17.81 million

Daniel Loepp – BCBS Michigan (2023): $13.9 million

Dana Erickson – BCBS Minnesota: $4.25 million

That’s an extraordinary amount of money for CEOs running companies that profit largely through government mandates rather than genuine free-market competition.

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Post ID: @dp+1k5zvhswn

https://www.linkedin.com/posts/dutchrojas_top-10-highest-paid-health-insurance-ceos-activity-7355559494208180225-V4fc?utm_source=share&utm_medium=member_ios&rcm=ACoAAACyFcsBZ8JcsDslVrsTQz0TcwWqK31N26w

Guess who is number one on the list with number 2 trailing far behind.

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Post ID: @df+1k5zvhswn

@d3 and just remember- as a mutual company - it’s all cash!!!!

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Post ID: @d7+1k5zvhswn

@OP Maurice earned over $43 million. That doesn't include his bonus. Just saying.

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Post ID: @d3+1k5zvhswn

@cy You seem nice.

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Post ID: @d1+1k5zvhswn

@cc Could you please share how much severance they gave you? TY

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Post ID: @d0+1k5zvhswn

@bw How many years of service did you have?

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Post ID: @cz+1k5zvhswn

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