As the new person, I noticed the silence right away. No one talks in the halls anymore. Meetings are just managers talking at us while everyone stares at their laptops. I made the mistake of suggesting a process improvement in my third week and got this look like I'd cursed in church. I was told later by a coworker to just keep my ideas to myself if I want to last here. How is this place able to function like this?
26 replies (most recent on top)
@1qp I have not ran. I ran so far away. I ran all night and day.
HCSC thrives upon complacency and conformity. If you disturb either you will be run out. It is what it is and will never shift until they fix the top.
@1h7 FYI: proper grammar is "I have not run across"
@126 I guess HCSC has a robust world class customer service and platform base. Greg was well liked , but like HR and communications, Customer service needs innovation and needs new energy. HCSC pays to market are maybe below. But, I have not ran across one employee who felt they were overpaid. I am sure the SLT has the same feeling. Not one of us has been played off. There have been executives released with their golden handcuffs. Once you enter management, you are expendable to leadership. The lady at Starbucks feels that they are underpaid and the nurses are overpaid. Doctors feel that they are underpaid and doctors office managers feel that they underpaid. It’s a cycle, so best thing to do is your job and stop pocket watching. Everyone one in the work cycle feels that they are underpaid1 and the next person is overpaid….
@rr uh, google, Facebook, UHG? Hello
@xx They’re mission statement is drain the resources, send the execs on private planes to retreats to soak in eachother’s awesomeness, and make the members pay their life savings to support it.
The fish stinks from the head. Start with the SLT. They collect multi millions from a member owned organization. Instead of denying claims so they can buy a new bonus home or premium luxury vacation, maybe actually invest back into the company to make healthcare affordable. I agree with everyone here who the “problem children” are. Greg Brown was too good for this place anyway. Corrupt people running this ship.
@gg And Smells
@qb just have open communication and a mission statement that is shared from CEO down...honest...it is that easy.
@kn conversations like these need to be kept on the downlow.
No organization is as bad as hcsc.
@e2 no organization is perfect.
@h5 Do you know for sure ? I know Bill Clinton had a type of relationship with Monica. I know Donal Trump has 10 kids and had unprotected s-x with a po-n star.
Shannon special friend? Rumor or fact?
Yes, but he’s the CEO. Who exactly under his employment do you expect to hold him accountable? The ethics person three levels down from him?
SLT laughs in the face of compliance!
@h5 interesting. Isn’t that a compliance violation?
@fb He has a “special relationship” with someone who outranks both of them.
Shannon sux
@fb really going to Jill or Manika? That's the source...enabling Shannon.
@ev what does Manika Turnbull think about Shannon? Her boss Jill Wolowitz’? Have you shared it with your manager?
Remember 2020 when a few top leadership got let go
There are better organizations out there. I encourage those who are disappointed in how things are at HCSC to not be afraid and to jump ship. It’s only going to get worse. Network outside of that place and find something better.
It's the organization as a whole. It's fake. The surveys don't matter. The meetings don't matter. Very title driven culture. Most with titles are id--ts. People are only staying because there aren't any other options.
You are not wrong. And don’t think this is just dept thing. The current c-suite folks def push this culture alongside the so called HR folks.
This sounds like a department/team issue. The teams I've been a part of have mostly been collaborative and have encouraged sharing ideas for improvement. Ideas don't always get implemented due to constraints, but I've rarely been shamed for making suggestions. I've had some not-so-great managers but I've also had some amazing managers.
There are company-wide issues with morale and poor communication from senior leadership. But team collaboration/culture and good front-line leadership is one of the positives from my perspective.
I hope things improve for you and definitely encourage looking internally because there are good teams at HCSC.
This is very true! The culture is so toxic!