Thread regarding Cengage layoffs

How we got to now

I see posts on here all the time lamenting PE ownership, made without any understanding of how we got to this point, and how this goes all the way back to asinine decisions pre-bankruptcy in 2013. I’ve decided to play Cengage historian and lay some of this out for posterity, and so I can yell at the sky

2012–2013: Debt pile gets ugly
• Pre-bankruptcy: Before Chapter 11, Cengage was already doing financial engineering just to push out maturities — e.g., in 2012 it sold $725M of 11.5% senior secured notes due 2020 and amended its credit facilities to extend term loan and revolver maturities.
• July 2, 2013: Cengage files for Chapter 11 with about $5.8B of outstanding debt, announcing a “pre-arranged” restructuring to eliminate more than $4B of that.
Even before bankruptcy, they were in the classic LBO textbook-publisher trap: lots of high-coupon debt, some of it maturing in big lumps, and a business that’s not exactly a rocket ship.

2014: Emerges from Chapter 11… still leveraged
• April 1, 2014: Cengage officially emerges from Chapter 11. The plan cuts ~$4B of funded debt and brings in $1.75B of new Term Loan B financing, plus a $250M asset-based revolver, as exit financing.
• Post-reorg, they’re no longer at $5.8B of debt, but they do still have roughly ~$1.8–2B of funded debt sitting above a business doing around ~$2B of revenue at the time, still pretty leveraged.

That Term Loan B is key. By design, those loans usually have tiny quarterly amortization and then a big “bullet” (lump-sum) repayment at maturity. You drag a big principal balance for years, paying interest the whole time, then face a huge refinancing/repayment cliff at the end.

2014–2019: Term loan era, dividend recaps, and financial engineering
• In the years after emergence, Cengage spends a lot of time tweaking the capital structure: repricing the term loan, issuing additional term debt, and even doing share-repurchase and dividend recap transactions (they literally disclosed a “dividend recapitalization” in FY2015 current reports).
• if you’re still doing buybacks / dividends and refinancing loans rather than aggressively paying them down, you’re implicitly betting that refinancing the big bullet at the end of the term will be doable when you get there.
So by late 2010s you’ve got a company that did cut its original $5.8B anchor, but is still sitting on a large secured term loan and reliant on capital markets to roll that over when maturities and balloon payments come due.

2019–2020: Aborted McGraw-Hill merger, more uncertainty
• In 2019 Cengage announces a planned merger with McGraw-Hill and a related amendment to its senior secured credit facilities, again, capital structure is clearly front-and-center.
• The merger is ultimately called off in 2020 after regulatory issues, which leaves Cengage still independent, still carrying its own debt stack, and now without the scale/merger synergies that were supposed to help.
So by early 2020s, you’ve got: meaningful secured debt, a term-loan structure with big future maturities, and no merger “escape hatch.”

2021–2022: Rising rates + debt drag
• For FY22 (year ended March 31, 2022), Cengage reports adjusted cash revenue of about $1.37B and Adjusted Cash EBITDA less prepub of ~$326M.
• That’s a decent EBITDA number, but on top of a large term loan it still implies a non-trivial leverage ratio. As global rates move up and credit spreads widen (2022–2023), the cost of keeping that debt financed goes up, and the risk of refinancing a big bullet at attractive rates gets worse.
The company itself starts talking more about “financial flexibility” and de-leveraging in investor materials around this time… they know the balance sheet is constraining what they can do.

April 2023: Apollo preferred equity to prevent collapse
• April 17, 2023: Cengage announces that Apollo Funds will invest $500M into a new series of convertible preferred stock
• In the press release, Cengage explicitly says it will use the proceeds to “reduce outstanding debt and lower interest expense,” and to “increase financial flexibility” to invest in growth.
The old LBO-style debt and its balloon risk were getting harder and more expensive to carry in a higher-rate world. Rather than wait for a ugly refinancing fight when the big maturities hit, they sold a chunk of the company to Apollo via preferred equity, then used that cash to pay down loans and push the maturity wall further out.

2023–2025: PE priorities, “efficiency,” and repeated layoffs
Once Apollo is in, the priorities shift to the usual PE playbook:
• Sharpen the focus on EBITDA, cash flow and “portfolio mix
• Cuts, cuts, cuts

A classic pattern of a ZombieCo:

  1. Heavy term-loan/balloon-style post-bankruptcy debt +
  2. Rising interest rates and a tougher refi environment
  3. Need to de-risk the maturity wall with Apollo preferred equity
  4. Apollo-style mandate to improve profitability and reallocate capital
  5. Repeated restructuring and headcount reductions

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| 2762 views | | 14 replies (last January 15) | Reply
Post ID: @OP+1kbnqdn1h

14 replies (most recent on top)

"No p in Thomson, remember?"

It's been a while . . . thank god

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Post ID: @632+1kbnqdn1h

@62r so you never worked at Cengage and you are on this board about company layoffs? What am I missing? Why are you here?

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Post ID: @62y+1kbnqdn1h

@5tg There was a time when Thomson benefits were on par with p&g.

Totally agree. I was proud to say I worked at Thomson. I’m still proud of it. I was smart enough to pull the rip cord and get out. Never cashed a paycheck from Cengage.

I have empathy for people still there but it’s not like the current situation came out of nowhere. It’s been 20 years.

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Post ID: @62r+1kbnqdn1h

@5tg
No p in Thomson, remember?

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Post ID: @5yk+1kbnqdn1h

"you have plenty of time to reminisce about being at a company you despised. I feel sad for you."

To be serious and "real" for a moment, you misunderstand completely. I am not the op on this thread, but I'll bet that I was a Cengager during the same eras as him or her. While there is some residual anger felt over how we were handled as the company began its collapse,

Before Cengage there was Thompson, and before that there were five great publishing companies that were tops in their field. Southwestern was the top business publisher in the market, Brooks Cole was #1 on the hardside, you couldn't beat Wadsworth on the soft side, Delmar was aggressively clawing its way to the top of that heap and then the home-grown Course Technology completely dominated the IT space. These were separate and proud companies, with full staffs and author slates that represented the Pantheon of voices in their specific fields . . .

Most of us formers poured ungodly amounts of energy and passion into building what these companies became, and we did the same for the Thompson collective. Working for this organization was a source of pride, we used to actually boast about our jobs and our workplaces. And yes, it still feels a bit personally painful to watch all of that passion and hard work go poof in just a decade or two.

Before you spend too much time feeling "sad" for this OP, perhaps turn around and thank him or her for helping to create your dwindling source of income today. And while you're at it, learn to spell.

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Post ID: @5tg+1kbnqdn1h

"complain about them - you know you want too."

Tells us all we need to know about this poster ;D

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Post ID: @5te+1kbnqdn1h

@2d6 good for you - still funny how after leaving for such a long time, you still choose to come back here and pontificate. New job can’t be all that impactful and certainly, you have plenty of time to reminisce about being at a company you despised. I feel sad for you. Now off to your new company’s page and go complain about them - you know you want too.

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Post ID: @5k4+1kbnqdn1h

Its just a sh---y, irrelevant business made more irrelevant by AI. Yellow pages were a big deal back in the day.

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Post ID: @3te+1kbnqdn1h

I left a couple of years ago and now work at a financially stable organization. The work I did at Cengage, especially in earlier years, was genuinely engaging and meaningful in a way I don’t really experience now. That part was hard to give up.

The work I do today isn’t as interesting, but the organization’s financial stability has had a huge impact on my day-to-day life. I can focus, plan, and make steady progress without constantly bracing for the next disruption. That consistency has turned out to be its own form of fulfillment.

In hindsight, I didn’t fully understand how destabilizing Cengage’s financial situation was while I was living in it. The constant shifts in priorities, urgency, and messaging created an environment that felt almost bipolar. It wasn’t just stressful: it fundamentally shaped how work got done. Leaving made that much clearer.

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Post ID: @2d6+1kbnqdn1h

@11c I loved how all the salespeople were so jealous because Editorial got to work from home. Ooooh. We used to say you get to go on cruises, while they took away our team budgets so we had to pay for our own lunches at the holidays. Working at home only went so far.

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Post ID: @28a+1kbnqdn1h

"July 2, 2013: Cengage files for Chapter 11 with about $5.8B of outstanding debt, announcing a “pre-arranged” restructuring to eliminate more than $4B of that."

I was in sales and I'd made President's Club that year. We all gathered in the Caribbean to celebrate with the new CEO. Toward the end of the trip, we returned to our rooms after an excursion to discover an envelop that had been slipped under our doors. This "personal" note from the CEO informed us that our base salary was being increased 40%.

"I love this company," I said to my companion after sharing the fantastic news.

We returned home and the very next week, the company announced that a third of the sales force had been laid off.

"I need to leave this company!" I said to my friend. And I did.

New sales leadership will improve on the rah-rah and (hollow) positivity, but as this excellent post demonstrates, their mission will be one of accomplishing more with far less resources. It doesn't seem like there is any notion of "saving this company" at all among the overlords.

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Post ID: @11c+1kbnqdn1h

The sales organization at Cengage is toxic. Long time of poor leadership not delivering any value. It’s good to see new leaders coming in with actual background in sales, excited to see them turn this place upside down.

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Post ID: @h5+1kbnqdn1h

Great Historical Overview. Next PE driven cuts are coming. The BIG CUTS are being discussed: How do you eliminate the outside sales team and not lose to your competitors. Can it be done successfully? John Wiley and Son's made the cuts ... so it is possible, I suppose. Cengage has added more digital support and they are pushing CUI as the answer. CUI 2 or 3 year contracts lock in guaranteed revenue, which makes it more plausible for cuts to outside sales. Unless institutions say NO to CUI... Now what? Outside sales will be needed more than ever to drive revenue.

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Post ID: @fe+1kbnqdn1h

So Cengage is good with money now?

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Post ID: @f0+1kbnqdn1h

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