@a8 I’m not the OP, but I did draft a proposal to replace an antiquated system which T currently uses and is EOL. I presented the idea to every level up to our EVP. The proposed solution leverages ML and AI. It would save the company about $10M annually. Cut response time for customers and in some cases eliminate it by auto healing/resolving outages. Currently, none of our competitors in this specific space are utilizing anything like the proposed solution. I’ve been fighting for this change for 3 years and before the current SW went EOL. Yet, mgmt won’t pull the trigger. I’ve given them the numbers. Explained the dead end we are currently stuck in. They don’t care! None of the execs want to rock the boat and make changes because they are simply worried about their own a-s. It’s simply a shame! The people who know the biz, understand our customer needs and have good ideas are squelched out because exec mgmt turns a deaf ear to those below, all because the ja----s at the top has a bigger voice. #TopDownMgmtSucks
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