Sales/SE, CS, Marketing and Product leadership all have no idea what to do. Sales continues to provide strategy and continues to “try things out” to see what sticks. SE leaders are playing hide and go seek and pretending to producing results when their overall skill sets are dated and basic. Customer Success is a misnomer because it’s just Tech Support and PS nothing more. Product leadership (SCBU specifically) are just old bums who hides their stink well. And Marketing, clueless as hell and lack the fundamentals of modern marketing approaches.
Given this this 5-way mess, what can we expect? For me, I’d expect resignations out of these people but probably won’t happen because they do not want to face the stark reality that their time has passed and that they lack the apptitude to modernize their skills.