I use work for Citi. For the friends I left behind I'm glad you didn't lose your jobs but you all are on borrowed time. I would not count on getting severance because Citi is going to continue to run people out by firing and or making it so unbearable that people leave on their own accord. Citi will force more responsibility for the samw pay and will raise production rates. I lost count of how many of my friends from there are on action plans. It used to be a decent company to work for but not anymore. I was over them when they took nightshift away from the fraud department last year and forced us all to days. My soul died when that happened because the paycut was substantial and it ruined my personal life. There is no integrity whatsoever they are aleays making empty promises. One time we had won an incentive on our team for catering from the cafe. They said we could have a taco bar then refused to do it. But then they gave one to credit and had the audacity to wherel the leftovers to us. Its a toxic environment you work hard all year for a raise and no matter how well you perform you get ranked a 3. They ask reps to perform duties way above pay level such as train. This is a conflict of interest because it puts sane level associates in an authorative role only to be abused and criticized. Management at the Maryland site had a lot to do with running the dite into the ground.
Sadly, @Zb4plaq-8xrf didn’t exaggerate the situation one bit.