Max is the death of the company for customer facing people .Service orders and repairs anywhere from 2 to 6 weeks out depending on how busy the work load is.Lots of overtime if no overtime then shift changes and working out of normal shifts to accomadate work load,ie nights wekends and late shift, can you say 9 to 730pm. Six tens sometimes seven days aweek.seems like CO and Specials/BSTget the worst of it. We here in NC were five days 7 to 330 then max showed up.Now its Saturdays and Sundays at time and a half to support the work load.
Couldn’t agree more with @YwXmahD-1fid