Speaking of compensation, why are randomly picked people getting free vacations? How does that encourage anything beneficial for Sabre?
Shouldn't rewards be merit-based? Shouldn't we reward something that was purposely done that should be encouraged?
Congratulations if you just won a free vacation, that's absolutely awesome for you, but you winning a vacation isn't going to encourage anyone work harder to prevent a future outage. It makes everyone else feel even less appreciated. It's an even worse idea than giving everyone $100.
Instead of giving $100 to each of 10k people what about giving $2000 to each of the 500 people who actually have a direct impact on outage prevention and don't pay it to anyone involved in any system that does experience an outage. If other people in other areas deserve their own merit bonus encouragement then create a totally different one for them. Then people would see their good work being rewarded and they'd be punished for their mistakes. I bet stability would improve quick.
On point post by @YWU8snb-1ejm.