The Improve quality crazy cycle.
Client complains about an issue.
Special projects are created to satisfy client and improve technical tool.
Multiple projects thrown at workers already overworked.
Headcount NEVER increased because they don't have resources!
(Layoff team members)
Projects further added to remaining team.
QUALITY SUFFERS and tool goes further downhill.
When will management wake up?
Even though this post by @XANH41R-1dtlx is a reply to another thread that I reposted, and therefore is related to a specific topic, It can be applied to paint a picture of how things are conducted at TR in general.