Perhaps the CFO can take a long needed look at the individuals in leadership who lack the sophistication to be able to recognize what sort of talent and skills are needed for the work that needs to be done. Currently, work is being assigned to already overworked staff who, if they don’t have the skill set needed for a particular assignment, are forced to figure things out on their own with no support, opening up an avenue for processes to take more than twice the amount of time and the risk of human error. There are also a lot of highly paid staff who have a ton of capacity and are being paid to do work that could easily be done in a more cost effective manner by a TPA. In 12 years with the company all I can do is shake my head.
Really good point by @XLl1kX1-Wsmj.