I wanted to add to my previous comment because there are a few things I left out.
The SAP-aligned critics' comments indicate that not a single SAP-aligned commenter on this thread has displayed an understanding of research rules, nor do they appear to have any background in research. Because of this, they are making numerous false claims about research. Research rules are not defined by people who have never worked in research, don't know anything about research, and have a financial bias against independent research. Most SAP resources work in consulting or sales, or development and have never participated in research of any kind. The Dunning Kruger Effect is when you know so little about a topic that you overestimate your knowledge level. DKE is rampant in these SAP-aligned comments. So let us go over a few things.
If you tried to publish a paper that rated vendors, where each vendor was paying you, and where you did not disclose what you were paid, that paper would be refused by a research journal. This is precisely what Gartner does. You can see this in the article. https://www.brightworkresearch.com/gartner-makes-money/
If you don't know this, then you aren't qualified to be offering commentary on research. SAP resources, like most vendors, have no other standard for research than whether it helps them make SAP license sales or bill hours. I am highly familiar with all of the research rules, and I am not familiar with a rule that a research entity can't sell advice or research. This is entirely made up and made up by people who have a financial bias (only one person on this thread has admitted to) and who want Brightwork silenced. I had an SAP salesperson who said that while he was "helping people" by selling them SAP, it was wrong for Brightwork to offer services because Brightwork was "over-focusing on SAP" (he was unaware of all the over coverage at Brightwork) and that the world "was a corrupt place." That criticism makes no sense. Whenever an SAP-aligned critic makes a statement on this thread, they display another area that they don't understand and are too lazy to look up that requires me to explain how research works.
As a second example, Hasso Plattner told people he had a Ph.D. For years I thought he was a PhD. However, Hasso does not have a Ph.D., and he has two honorary PhDs. One because he started up an institute at the University of Potsdam in Germany. It should go without saying you should be stating you have a Ph.D. or affixing Dr. to your name if you have an honorary Ph.D. Oprah has four honorary PhDs. Should he also be called Oprah Ph.D.? I covered this in this article. https://www.brightworkresearch.com/does-saps-hasso-plattner-have-a-phd/
And naturally, some SAP resources pushed back on this article. They said it was ok to do this. Again fake research and fake PhDs are ok if SAP or an SAP-friendly source does it. SAP resources told me that the real issue was not that Hasso had faked his Ph.D. but that I pointed it out. And that this was incredibly rude. They told me it was arrogant to call out Hasso because he is very wealthy and has been very successful. I have noticed that even outside of SAP, people often find it offensive if you critique someone if they have a billion dollars.
For years SAP had been marketing Hasso Plattner this way. I have extensively analyzed Hasso Plattner's writing, and he does not have an academic mind. I read the report of many academics and research databases, and Hasso's writing and speaking always struck me as odd. He is more salesperson than anything. Surprise surprise, he is not academic – he is a salesman. This is why Hasso came up with a ridiculous design for HANA and why both he and Hasso faked his innovation with HANA, as I cover in this article. https://www.brightworkresearch.com/hasso-plattner-students-invent-hana/ Hasso hid an earlier database acquisition and made it appear that he had created something new. After running into problems, he handed the entire project over to Vishal Sikka to manage, who was as unqualified to develop a new database as Hasso.
What Brightwork published that no one else did was that HANA was reverse-engineered from other databases. https://www.brightworkresearch.com/sap-simply-reinvent-wheel-hana/ While Brightwork was deep into analyzing the real story with HANA, every IT analyst and SAP aligned IT consulting firm was busy parroting anything that SAP and Hasso said for $$$.
I finally created an article to record who had been right and wrong on HANA. https://www.brightworkresearch.com/who-was-right-and-who-was-wrong-on-hana/. Here is SAP shill John Appleby being beaten to a pulp by Chris Eaton of IBM for false claims on HANA vs. DB2. https://www.brightworkresearch.com/john-appleby-beaten-by-chris-eaton-in-debate-and-required-saving-by-hasso-plattner/ (To be clear, I am a large critic of IBM and would never endorse IBM). However, what Chris Eaton is saying is correct. I believe Appleby put out a lifeline to Hasso Plattner – who showed up on the thread and wrote as a bunch of barely intelligible double talk. (don't take my word for it, read Hasso's quotes in the article).
And after all of this, what happened? SAP was sued by Teradata for.....wait for it...both stealing Teradata's IP and using anti-competitive tactics against SAP. SAP's motion to dismiss was a festival of lies. https://www.brightworkresearch.com/how-true-is-saps-motion-to-dismiss-teradatas-complaint/ No doubt all of the SAP-aligned critics on this thread will say that Teradata must be mistaken. However, the Teradata complaint is exceptionally well laid out and sourced, and explained.
And what predicted a lawsuit of this type? Work only published at Brightwork that called out SAP's reverse engineering of other databases and the renaming of items to fake claims of innovation. https://www.brightworkresearch.com/accurate-saps-arguments-code-pushdown-cdss/
Again, there are specific rules to research and rules to say putting credentials after your name. SAP and Gartner, and Forrester ignore all of these rules. Gartner has a position called the "ombudsman," which is designed to confuse people into accepting their lack of disclosure, which I cover here. https://www.brightworkresearch.com/best-understand-gartners-ombudsman/ Gartner takes people with no research background and gives them titles like Distriguished Vice President Analyst. Ph.D. Wall Street salespeople do this same trick. Do we see a pattern here with inflated titles and certifications, and who tends to do it?
Now let us talk about a quote from someone who reached out to me just today.
"Your article on their sales practices back in 2018 was spot on with what I am experiencing with them now. I am new to Qualtrics and purchased a license last December, just as they had a big push to close deals going into their latest IPO. I was sold a license with missing technology features needed for my application. Since then, they have bounced me around to new account executives who, again, are trying to sell me upgrades before the 1st quarter-end. Their account execs seem untrained on the product, very pushy, and have little time to really understand what I am trying to do. I am now trying to find someone within Qualtrics who is more of a customer advocate who can share the situation's facts. It borders on "shady" ... I feel like they are trying to sell me top coat rust protection for my car. Any suggestions? Thanks"
Notice that first of all, no IT media entities or IT analysts would publish this quote. Secondly, look at what this SAP customer said. They said they were cheated and misled on their Qualtrics license, and they need help. They said that what was written at Brightwork was an EXACT reflection of what SAP did to him. If this person hires Brightwork to defend against SAP, is that also a type of financial bias? Because this is essentially the same type of work as competitive intelligence (by the way, I checked the invoicing system, and we have not sold competitive intelligence work since 2019. Not that we wouldn't, but it is just a minimal driver of revenue). Is the SAP definition of financial bias anyone who argues against claims made by SAP? And that financial bias is ok – if that entity supports claims by SAP? I hate to be the one to break it to the SAP-aligned critics, but that is not the working definition of financial bias. This is much like #MeToo, but only if the offender is of the opposing political party.
So SAP resources opposed Brightwork publishing factually correct information that gives away SAP's secrets, and that might lead to companies reach out to Brightwork to protect them against SAP. Given how terrible the research is at Brightwork, according to SAP-aligned critics, It is very curious so many people reach out and tell me that an article they read at Brightwork is precisely what they experienced.