IBM lays out their business model going forward (page 23 and 24 of the report see below) NOTE the “enterprise” emphasis. I interpret this to mean “scale out and low margin businesses are to be de-emphasized”. A couple of interesting reading points are
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IBM headcount went from 366.5 to 350.5K heads
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IBM confirmed IGF’s exit from OEM business
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IBM confirmed 1/3 of HW sales come from the channel and are predominately low end products
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IBM confirmed that scale out and Storage (non-flash) HW products were the weak performers margin wise
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IBM confirmed that changing “outsourcing” contracts (long term to short) continue to impact margins negatively
Business Model
The company’s business model is built to support two principal goals: helping enterprise clients to move from one era to the next by bringing together innovative technology and industry expertise, and providing long-term value to shareholders. The business model has been developed over time through strategic investments in capabilities and technologies that have long-term growth and profitability prospects based on the value they deliver to clients.
The company’s global capabilities include services, software, systems, fundamental research and related financing. The broad mix of businesses and capabilities are combined to provide integrated solutions and platforms to the company’s clients.
The business model is dynamic, adapting to the continuously changing industry and economic environment, including the company’s transformation into cloud and as-a-Service delivery models. The company continues to strengthen its position through strategic organic investments and acquisitions in higher- value areas, broadening its industry expertise and integrating AI into more of what the company offers. In addition, the company is transforming into a more agile enterprise to drive innovation and speed, as well as helping to drive productivity, which supports investments for participation in markets with significant
24 Management Discussion
International Business Machines Corporation and Subsidiary Companies
long-term opportunity. The company also regularly evaluates its portfolio and proactively maximizes shareholder value of non- strategic assets by bringing products to end of life, engaging in IP partnerships or executing divestitures.
This business model, supported by the company’s financial model, has enabled the company to deliver strong earnings, cash flows and returns to shareholders over the long term.