I would be surprised if the current call centers will be around after the 4 year arrangement is over. Not saying they will close for sure but all signs point to them closing. Probably another round of packages to be offered out and another call center closing.
There is already a lot of outsourcing to other states and countries taking both cs and tsg calls. Some people riding it out until a package is offered and others leaving or actively looking for other employment. A lot of people that have been at the call centers for a while are gone or in the process of leaving. Overall moral is very low.
Couldn’t agree more. The postID of the original post is @XW2a0AM-4hkp