Thread regarding Walmart layoffs

Walmart isn’t “way behind on technology

When someone says the company is "way behind on technology" without offering any examples it generally means they are just parrotting something they heard with no understanding. How exactly is the company "way behind"? Is it that they don't have a variant of the Amazon Go store? Because from the automated DCs, to the nationwide logistics network I'm not seeing it. Is it because they didn't stand up their own cloud offering to subsidize the retail side of the business? Should a retailer move into a technology service space? Would the shareholders even allow it? Just look at how the stock responded to the acquisition of Flipkart, which is a technological expansion play and yet got lambasted for it by shareholders. Also, all of these pieces are in no way leading to the obsolescence of the management system. So what exactly is the technology that the company is so far behind on that labor reductions are a way to mask it?

An interesting reply to another thread by @XjshZD7-yyq, in which the author of the original thread claimed that Walmart is behind on technology advancements.

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| 1585 views | | 20 replies (last February 7, 2019) | Reply
Post ID: @OP+XjFSblZ

20 replies (most recent on top)

Have you been on our website recently? All that money spent and it still s---s.

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Post ID: @cwia+XjFSblZ

We massively overpay for 3rd party technology. We punish people who try to be creative. All we care about is diversity and public relations - that's it.

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Post ID: @6kwm+XjFSblZ

Walmart will never catch Amazon online. Never.

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Post ID: @5npw+XjFSblZ

Walmart is light years behind Amazon in technology.

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Post ID: @4ivh+XjFSblZ

Where do I even start with this trollery....

The DCs:

Outdated technology/systems

Not enough of them

EXTREMELY manual labor

Home Office:

Core functions understaffed while “support groups sit around on their butts. So they eliminate the support groups and do nothing to properly staff merchandising.

Horrible systems. Horrible. If the systems are not outdated, they are unstable. They’ve even got Retail Link to be buggy as all heck now. Data coming back from DSS isn’t always trustworthy either.

And these new systems they are bringing online....they are all in different places. Nothing links from a common place so that you can find all the tools and use them.

AND they hire these outside consultants to come in and develop theses tools. They then get rid us of the consultants and leave us with half developed tools and no way to fix problems.

Outdated hardware. Enough said.

Online:

Well there is the fact that we completely missed the dotcom boom. Or should I say willfully.

Website still s---s. Graphics are better but search and organization are an abomination.

Online customer service. You have online to go online to read the horror stories

DCs aren’t optimized for online delivery

Assortment lacking

Assortment also lacking any controls. You can find all sorts of problematic assortment online.

Stores:

Outdated computer hardware

Poor training of management (yes, still)

Poor pool of management talent due to poor leadership, pay, and training

Outdated systems

Back room still manual

No way to keep consistent inventory

In General:

Poor use of data advantages

Failure to create alternative revenue streams (and this is the one that might kill us)

Lack of resolve to innovate technology

And possibly lack of money to innovate technology because of an overbuilt and outdated store fleet

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Post ID: @3qwi+XjFSblZ

“Labs leadership”

lol what leadership

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Post ID: @2ezv+XjFSblZ

"Walmart technology is great"? Lol gimme a break, have you ever tried to use their website? Our DC is still using the same outdated c-ap and computer systems we did 15 years ago. You'd think we could occasionally get a raise with all the money they save using outdated c-ap...

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Post ID: @2wlu+XjFSblZ

Walmarts technology is great.....when it works. Which is most often not the case

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Post ID: @2ukn+XjFSblZ

Just go to any AP Office & look at that c-ap they call a camera system...

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Post ID: @2wzo+XjFSblZ

Walmart is NOT a tech company. Look at the labs leadership are any of them technical ? Additionally they can’t get a consolidated roadmap out to save their lives

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Post ID: @1pcg+XjFSblZ

Walmart is not a grocery store, their a box store. Period.

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Post ID: @1xks+XjFSblZ

Walmart.com go shop on it use vague words then go to amazon and use the same word. Not to mention if you ever worked there getting the blue screen of death and trying to find someone in IT to look at it is impossible their automated phone systems cannot direct you and is very misleading. They also tend to spend millions on outsource programming put 100s of people to workout the kinks just to decide it’s not compatible with Walmart’s systems and abandoned it with no ROI

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Post ID: @1exy+XjFSblZ

In 2016 XP was to have been replaced by Windows 7. Sounds like they missed that computer and it needs a ticket put in on it.

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Post ID: @1abr+XjFSblZ

When I go on the wire at work the web browser says Windows XP is no longer supported. Seems to me that means they are behind in some areas doubt you find a computer at Amazon that says that

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Post ID: @1plp+XjFSblZ

P.S. go look at how many patents Amazon is awarded compared to how many Wal-Mart is awarded. If you work for Wal-Mart you should be both alarmed and ashamed.

Amazon is playing the long game.

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Post ID: @1loz+XjFSblZ

P.S. go look at how many patents Amazon is awarded to how many Wal-Mart is awarded. If you work for Wal-Mart you should be both alarmed and ashamed.

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Post ID: @1vof+XjFSblZ

Wal-Mart is a retail company that uses technology. Amazon is a technology company that also does retail. Wal-Mart does very little in the intellectual property space and prefers to buy the technology they need from a vendor, after the vendor has spent the time and money necessary to develop it. Amazon on the other hand pursues technology itself and is thereby able to bring new technology to bear on the marketplace in a much quicker and efficient manor. The also get the benefit of owning the intellectual property where as Wal-Mart must either purchase it from a vendor, or licence it for use.

It is somewhat amusing that Wal-Mart used technology to leapfrog the competition in the 60s and understood what a technological advantage meant, but they are no longer the innovators that they once were. The mantra now seems to be do what you are told, when you are told, the way you are told and any deviation is almost a capital offence.

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Post ID: @1xdk+XjFSblZ

Walmart is way behind because the tech that they do have s---s! Like does home office sit around and try to figure out what sort of roadblocks they can put in the way of associates completing their tasks in a timely manner so they can punish them for it later? How about WalmartOne?! Really there are a thousand and one things that could be improved upon and yet they drag their heals. It’s quite laughable. All of it!

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Post ID: @1ofm+XjFSblZ

God your dumb

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Post ID: @apa+XjFSblZ

The DCs are FAR from automated, the only thing automated in our entire DC is the sorter that sends boxes to the correct lanes. Everything else is done by forklift or by hand. Just because you read a news story about Walmart's plan for this or that doesn't mean it's actually happening. Our computer systems are also a joke, running OLD unsupported systems that constantly crash. Walmart is to stupid to weigh costs and benefits, all they ever see is COST. That's why nobody ever gets a real raise in spite of the fact it will save Walmart money in the long run with better employees.

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Post ID: @msg+XjFSblZ

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