On their Facebook page, in the visitors posts, there were lots of postings of horrible customer service & Lack of help in stores since the seasoned employees were fired last year. 99% of them are no longer on the site. Good move BN. Suppress the truth & have your friends and employees post “ I love Barnes and Noble” More lies.
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Phil was great. He too was sent away by the company's WORST DM in the country!
Oh man....
Do you know if Phil is still there as sm?
I was there way back, but Phil was a cool manager, though sure he's probably long gone.
Unfortunately the wicked old hag is still here with the voice that's scarier than Bea Arthur with the flu. She still has a team of mean girls doing her dirty work and they constantly talk about how much they hate her behind her back, which I find humorous. And she still throws managers under the bus for her bad decisions. I know people who knew her way back when and even they can't figure out how she got to this position. It surely wasn't for her talent. But then again... maybe there was something shady going on behind the scenes.
Haha, leather pants!
I used to work in the MA area (now relocated, better job), but i know who'm you speak of.
Is she still there?
No, this one is one is too old for leather pants.
You must be referring to the butch in Austin.
I liked when a customer in our store came over to Customer Service to complain about our DM.
And she's still in the same position years after years, never getting promoted. No wonder she's such a witch.
Why don’t they feature actual
Booksellers in their commercials and linked in postings?