Anyone have any insight on how the mySchedule algorithms alocate hours? Or how hours are even assigned? I know the rhetoric is “based on customer count and prior 6 weeks sales” or something like that. But after managing multiple stores and talking to several managers, there’s obviously some huge inconsistencies.
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E=MC2
Try adjusting your CFR activities to later in the day when you need the overlap. Print the screen so you can see over the course of time how the changes you make are impacting changes in demand. Also, keep in mind the weather from the previous year impacts how demand is spread out over the week.
mySchedule is a joke. My store does 48-50k per week, open 8-10 and the demand is always 1 after 3 or 4pm. Problem is , one of peak hours every day is 5-6pm. Fixed hours for counting drawers, deposit, facing, vacuuming is 1 hour per day. There is no true demand in there. I was told by a person at front store ops that the company hired a consulting firm 3-4 years ago to look at store payroll, and the results were stores were being shorted 30-50 hours per week. The recommendations were never followed. I have friends in low volume stores who are 25 hours under minimum and they are working 8-8 everyday. can't get anything done and theft has gone way up. Some of them are looking for new jobs.
DL has no control of demand.
The poster claiming DL control of hours is incorrect. That was the case years ago, but DLs do not have the ability to move sales scripts or hours from one store to another nor can they “smooth” the budgets any more. That practice was moving sales scripts and hours from week to week in a given store as long as the year end number was equal. None of it can be done anymore. I will agree that the stores do not work off of true demand. It is instead probably manipulated by the financial department to ensure spending is kept to a minimum. I remember when mySchedule rolled out my green sheet budgets at the time were 330, but that was after payroll cuts over a couple of years. The store had previously ran on 430. Then demand kicked in and showed 430. DMs told SMS to follow budgets NOT demand. A couple of weeks later demand magically aligned with budgets. They fixed the “glitch”
What the poster said above is true. DL’s are given the budget and they change and allocate hours to stores. Hence why you get a b---s--- answer from DL’s when you ask them. It’s always this 6 week thing. F--- outta here with that b---s---. If you’re getting bent over the table with hours thank your DL. Theres some stores that have way more than others and do the same volume. This company has so much potential to be great but they do so much stupid sh-- at the managment level it’s ridiculous.
Your DL just plugs in the number. They are given hours for their total district and the ones the like best they give extra hours.
What you see is the algorithm minus cuts in place. True demand isn’t seen at store level.