Hard to say the transformation is a joke.. the actual transformation pretty much works as it was intended.... put everyone in silos and stop ‘multitasking’ while reducing management headcount and expenditure in PSD / TLM while adding non revenue generating and seemingly pointless managers into OP, Procurement and HR.... the highlight has to be the Commercial Centre concept, making it impossible for anyone to make a decision on pricing without 433 conference calls on pricing in order to still make no decision.... then 433 more calls to make up justification stories on why we lost.
That’s what the bosses wanted and what they’re getting.
That they seem surprised that operations and revenue growth has gone to sh*t, is the big worry.
This post was originally a reply to another thread. OP by @WcKFo6i-8gga