Did you know that the new Thomson Reuters will be so customer-centered that the customers are going to have to do everything themselves while paying a premium?
By the time the bleeding stops, there will be no one left who knows product and process!
2 replies (most recent on top)
It's long term strategy and should signal what the focus is for the next few years
Can someone explain why a global and customer-centric organization is concentrating client-facing executives in 5, primarily US-based, locations with limited customer presence (Eagan, Carrollton, Ann Arbor, Baar, Bangalore)? I undestand the cost-saving aspects but location strategy is clearly not aligned to the customer-centric message.