I am a former employee and initiated a rollover of my 401(K), including withdrawing Honeywell and spin-off stock in kind, in early November. Everything went well, EXCEPT the distribution of the Resideo stock has not been completed. It seems that there is a problem somewhere between the Fidelity (the 401(K) administrator), the stock transfer agent for Resideo and EQ Shareowner Services (this is where the stock is supposed to be deposited).
EQ cannot find the stock and has no record of receiving it.
I have been speaking to a “ customer service” agent at Fidelity for the last 4 weeks and they have indicated that there is a problem somewhere between Fidelity and the stock transfer agent for Resideo. In the meantime I do not have possession of my Resideo stock and therefore cannot sell it if I want to sell.
In my opinion, Fidelity is not properly carrying out its fiduciary duties to me, the plan participant.
Anyone else have this problem?