I felt so sleazy pushing those things especially to senior citizens on a fixed income, families of limited means or young couples just starting out on their own. I even felt bad for pushing PAs on those who could have easily afforded them because all of our competitors had similar plans for less than half the cost of ours.
What really made me feel bad was when a customer of mine ended up needing the PA at a time when they needed it the most, and Sears brushed them off. None of the managers seemed even the least concerned when I tried to get them to get the customer taken care of.
I hated having to put up with all of the "what'cha got?" every time a manager walked past me, as if I was only good for how many PAs I sold. The whole experience just felt sleazy. So, to all the higher ups at Sears, I have this to say to you: what goes around -- comes around!