Not just their employees, but the customers. When this company took over suddenlink, the employees were walking on eggshells due to not knowing what to expect. They should have expected the worst and high tailed their asses out of that place! They started at first, getting rid of all their senior workers, who knew how things worked. They offered some severence packages (either you take it they fire you whenever they want) and some they fired.
The techs had it the worst! Poor guys working their asses off, and not even being provided with the proper safety equipment to do the job, were left in a mess by this company. Their ladders were not even certified when they were suppose to be and no headlights were provided by the company for working in the hot attics and under the houses. You had to buy your own dam boots accoeding to what this company wanted. Your pay started not when you got in their truck and started driving, but when you got to your first job and there were no breaks in between. Some of thes guys would be told to cut their i hour lunch short!
They were never honest with their tech employees about what they really wanted. They wanted the majority of them gone, to hire on most contractors. So how did they manage to get rid of most of the techs? Starting creating a bunch of new forms, techs never used before and warning and harassing them by email that they would be written up (veveryone knows writeups lead to fire). This constant harassment at work, led many to leave of their own accord and seeking employment elsewhere.
They implemented a 'point' system to accomplish getting rid of more techs. The way it worked was like this: they are the ones who give you jobs for the day and they are the ones who place a certain number of points on each job and they can change the points whenever they wanted. So, if you didn't get enough points for the day, you would get written up and eventually they could fire you! This happened to me. I was foolish enough not to see the writing on the wall when the others left. I'm very reliable and hard working, so I just kept doing my job.
One day, I get called in and was told that I was not making enough points and I needed to be written up. I didn't agree with what was said because I could only do the jobs I was given, so I declined to sign such a form and the supervisor got upset. He started calling me all the time after that for another week and then called me in and said he was letting me go. He took my phone from my hand and wiped it clean, took my keys to the truck and told some guy to give me a ride home. He also made sure I would not have access to all the harassing emails he sent out regularly to all the techs.
Altice is a hostile environment to work in and reminds you of those sweat shops that you see on TV.
Suddenlink USED to be a good place, until it got taken over by Altice. Now, it's a disgrace to what an honorable company is suppose to act like. It's a predator upon its employees and even its customers, when it closes most of their customer care centers so people can no longer go in to pay their bills,etc.. and talk to someone alive. Altice is a virus.