I get it . Business is Business. But why would you deplete your staff to the point of no return ? Ever walk into a store to buy something and no one is there to assist you , so you simply leave the item on the counter , or nearby rack , and just Leave . Oh , you save on personnel wages and the depleted cost of carrying staff , but you are loosing in the sales . The bottom line . You are missing the point DXC . It’s not about cost cutting . It’s about being able to be there to improve upon the service . Thusly increasing the return satisfied customer. As for now , you are left with a minimum of floor staff that don’t even know how to return the discarded stock from the ignored client , back to its original place . But what do I know about customer satisfaction. I’ve only been working in the business for over 30 years .
But stocks are up ... meanwhile “ cleanup in aisle 7”