As a Fidelity employee, the policies written are so vague i am not even sure the policy states the products can or can not be returned... some leeway needs to be provided to these employees! At fidelity you are a criminal first. I can not recommend this company to anyone. The family business is gone and now they incriminate you first, fire you, then ask questions.
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I agree. The policies are more vague for employees. The so called "no tolerance to harassment" in new in fall of 2017 is all an eye wash. The culprit is being protected by all senior management.
It's very easy to play Monday morning quarterback and judge these people. They didn't follow the policy and got what they deserve. However, there was no policy for what to do if you returned it or exchanged it. And a lot of good descent people are being unfairly branded here.
What's next? Did you click on a Red Brick journey, say you would take the stairs three times a week? If you didn't and still collected $125 a quarter...then under this review you are just as guilty.