I am confused! I was under the impression the Jeff Gardner was no longer associated with Windstream. I remember the announcement that he was leaving and Tony Thomas was becoming the new CEO. I also remember realizing that the only change that was being made was one crook was leaving and another was taking his place. I will admit that Mr. Thomas is infinitely worse than Mr. Gardner, but that is all irrelevant now. Kind & supportive words a little too late Mr. Gardner.
@committedtobeingpositive: I'm glad that your experience here at Windstream is so positive. You obviously hit the jackpot with "great management and great co-workers". Most of the folks that I know would say the same thing about the people they work with. The management is another story. I & my fellow coworkers are considered "the bottom of the barrel" by the management and above. CST's, Network Techs, & BST's are viewed as "scum & slave property" by management. Morale is stagnant and most of my coworkers are simply trying to do their jobs and not end up one of the many bulls%$t reports that the LAM's get each day and have to justify to the idiot new boss that they have that has to report to D Ferg. Reports that provide not useful information. None of it helps take care of the customer, or improve his/her service, and most definitely does not make for a happier customer. We are all just waiting to see if any of the rumours that we are to be sold off are true, or what new quota number we will have to meet. I don't think anyone expects things to go back to the way they were, but I know that no one out here in the "field" feels that anything good it headed our, or the companies way. I used to love my job. I really did. I felt a sense of pride, and fulfillment and now I live for the weekends and my next personal or vacation day. Everyone is so oppressed and downtrodden. The people running this company are not concerned with the wellbeing of the company or its employees. I'm very very happy that @committedtobeingpositive is where things are good, but positive thoughts and a smile are not going to change the fact that the majority of the non-management employees are being treated like criminals. I wish that were an exaggeration, but it is not! The employees of this company did not put Windstream in this terrible situation. Mr. T, his cronies, & the Windstream board of directors are responsible for this mess. We just have to suffer the consequences. As usual!