Verizon laying off 3000, and all other Telcoms are doing the same. Tell me, how much business does Amazon do in phone services? None, except that they sell the phones themselves, of all carriers. So even with Amazon's HELP, they're laying off at all Telcoms.
Time to smell the Java, Amazon isn't causing the collapse of retail, with their 4% market share. Layoffs and downsizing going on EVERYWHERE, even in industries Amazon supports.
https://www.lightreading.com/business-employment/headcount/verizon-wireless-closing-a-third-of-us-call-centers-cutting-customer-service-jobs/d/d-id/741388