It's like can you guys come on all ready. All this waiting to hear about our jobs as analyst is crazy. It's bringing out the worst in people and in the worst in the town. #overit
1 reply
Welcome to what claims and underwriting has been going through since 2013. And CONTINUES to go through. I do feel for you for sure but unfortunately I have to say welcome to the boat. And if anyone thinks this will subside you’re crazy, this will consistantly be something that happens. Why? One only has to look at what the new model was created for, run leaner and be able to adapt quicker to the times. 2017 we were down a million policies, so far 2018 we are down 172K auto policies. Per model less policies = less claim/underwriting folks needed = less analysts (support depts) needed to support said claim folks. IF/WHEN policies trend up and more employees are needed then we will be sure to hire young right out of college at the minimal salary for said positions. Not because they are or aren’t qualified but because it saves on labor costs. We aren’t placing experienced individuals in the positions to best leverage the company. The one constant item on some offers not being made (at least at the recent MG4,5,6) is your age. What’s the two things that can affect the bottom line the quickest? Labor cuts and increase of premiums, those two items are instant. You can only increase premiums so much which the last one surprised me to be honest since the competition costs less. I’m all about bringing in the young, at one point in my 25 plus years I was the young person and brought in (no family connections, etc) cold off the street. But it was the older employees that helped me develop my auto complex injury skills. We are putting young intelligent employees in these positions and even they are calling BS, when they don’t get proper training, nor proper direction from mgt (because they don’t know auto injury). You think the younger generation will wait around?? No way they are leaving as well. If we don’t provide smart, vetted underwriting service and outstanding claim service then all we will do is become like the competitors and just another insurance company, who has clever commercials and meets the service mark maybe 1/5th of the time. You can say I’m an older generation that doesn’t want to change and scoff at this but it’s untrue, the last thing I want is a company I have invested my life into and have my money tied up into (401K, pension) to fail. It’s a nonsensical argument to say I want the company to fail, unless I’m young and have no vested interest money or life into the company. Yet it’s the company that appears to discard the older more than not loyal employees and go after the younger more than not less loyal employee because they see and understand what is going on and ask themselves what happens to me in 15-20 years???