Thread regarding Barnes & Noble Inc. layoffs

Should done the lay offs from the very top

I’ve worked at B&N for 16 and I’ve seen a few things, to quote the insurance company. Starting this job was the most fun thing I’d ever done for myself. I loved shelving! Then I did cash registering and waiting on customers. Can’t count the managers I’ve been thru or the many kids who have come and gone. There have been 3 receiving managers. The one the co. Got rid of was the most important guy in the building.

There are several things I think have caused this layoff: upper management over site, eplanner, cards on the shelving carts, frequent moves within the stores, toys and games. Eplanner keeps the people on the floor so busy that customers are 2nd priority. It causes confusion to customers who complain that we move stuff too much. The toys and games are cheaper everywhere but there are no other places to buy books. The frequent moves not only cause chaos with the booksellers, but also to customers. The upper management has taken categories too far. Self help, for example, is chaos. It’s not the only section that drives us mad and pisses off the customers.

The upper management should try replacing brken shelves, renewing some woodwork and tables and chairs. They should offer a great cafe (not a restaurant) and a clean place to peruse books and drink coffee. Our carpet is filthy. The tile is filthy. Our toilet paper is unbelievably thin and useless. Our custodial help is paltry.when you walk into a B&N store your taste buds respond to the great smells of the baking. You excitement is overpowering. The books are what you have come for. You bring your babies to introduce them to places that are “bookish”. You want your children to love books. Story time is fun. Coming to see and play with Thomas the Train is fun. Treats are fun. Friendly clerks are great, esp when they know their merchandise.

I hope some of my experience in this counts for something. Actually, I probably will be gone with everyone else as B&N goes down the greedy Corp pirate tube. Takes care. It’s coming.

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| 1511 views | | 4 replies (last March 2, 2018) | Reply
Post ID: @OP+RLuQqhG

4 replies (most recent on top)

My B and N paychecks have always posted to my bank account each Friday in the early morning hours just after Thursday midnights. The first two pay dates after the layoffs, the checks arrived in a timely manner. This week, the check due for Friday, March 2, 2018 has not posted as of Friday morning. I hope to see it posted after midnight tonight, which would be a Saturday deposit. But I have the nagging feeling I've missed something in the various separation documents they've sent us. I am supposed to receive 26 weeks of pay according to my former manager and according to my understanding of the material in the packet due to my very long work for the company. I was also of the impression that my medical and dental coverage was to last through the 26 weeks, but I see some here saying that those ended February 17. I guess I need to re-read the documents and/or try to speak to someone in the Human Resources department.

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Post ID: @eknk+RLuQqhG

As a PT employee (store shelver), I feel that I have to note that not all of the PTers are as useless as many people point out. Yes, by and large, the bulk of the PT staff are college students just looking for some money and have little interest in doing anything else for a few years. However, there are, at least at my store, several more "mature" PTers (myself included) who have done, and continue to do, quite a bit of stuff at the store, not the least of which is customer service. For many of us, the layoffs have been esp. hard as those let go were not only our colleagues but also our friends as well as the fact that we have had to pick up much of slack that has inevitably resulted from this nonsense.

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Post ID: @1bfq+RLuQqhG

I could not agree more.....11+ years down the drain. thank you oh so much... thought it was my last job till retirement. shame on them

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Post ID: @fvp+RLuQqhG

I agree with everything you have said - why didn't they start with corporate positions? You don't get rid of your bread and butter employees who are responsible for all the work and sales that happen at the store level. Now they're left with part-timers who have no reason to stay with BN, and will look elsewhere for another position. The turnover at BN will be over the top. I'm sorry for everyone that lost their job this week. What I hate the most, BN posted the hiring of the new Merchandise Guru the same day they posted the lay offs. So whose supposed to do all this new merchandising this guy wants done, the MMs aren't Merchandise Managers anymore, they're not even Managers. They gave them a new title "Sales and Inventory", they're basically glorified head cashiers/receivers. I feel sorry for everyone that's left.

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Post ID: @erq+RLuQqhG

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