I don't this it is top heavy per se... with the new reduced operations and the pending cuts, yea. The problem is the quality. Take HR. They put a training guy in charge who doesn't know jack about employment law. They have been getting hell by the works council in the Netherlands due to the badly managed layoffs. We should see lawsuits in the UK due to unqualified people being put into positions as they remove the experienced individuals. Once the DoL realizes the violation of the WARN notice law, it will be a bad time for them.
Hey, but their plan is to be the employer of choice.