inbound phone reps have had their standards "raised" this is a thinly veiled attempt to fire them and have their jobs sent overseas. Chris Perpura VP of customer service had a meeting to announce non US workers may be hired. long term employees such as a 15 year rep are getting the ax as we speak as opposed to a pure layoff.... source neimanmarcussucks on facebook .....
another in a long line of dirty tricks by the top of the company.... they also are taking write-offs as opposed to paying tax for this money losing company...