Windstream laid off the wrong level of management. They put too much work on local managers and then have the balls to cut local managers positions. Who will take over that roll? Another manager from a different area. Chances are, that person already has his/her plate full and cannot take on more work. Upper manager has absolutely no clue what goes on at the lower level or there would be no way in hell they would let the ones that run the show go.
Posted by @OtoWckv-1ipj. Every word is on point.