The CISO was asked if he would do something about his bad managers that don't deserve to be managers and he said the survey doesn't match the statement. The survey asks about senior leaders and their own manager, but it should ask about that and other teams managers that directly affect their job. It should ask about partners, the whole one team, it should ask if that great saying is actually put to use because it's not. Anyone that answers a question in person like that where that employee in the open forum put their neck on the line by stepping up for Everyone, anyone that answered a concerned question like that with basically a "you lie" and buries their head in the sand is not a true leader!!! Poison starts at the top of the security org, down to the directors and lousy incompetent angry managers. The employees all pretend life is great for fear of retribution. I hope other departments or orgs don't have the same problems. Clean out the managers and above and fix the culture. Send out a real anonymous survey to everyone instead of a controlled sampling to skew the results. Do a video that promises to use the info to fix the org and that the results are truly anonymous, make a believable and true commitment for the results to be confidential and not shared with the management.
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It's sad that a C level senior leader, the CISO, representing a huge company that is, according to their CEO, trying to rebuild trust, yet they throw this little twisted soft feminine voiced weasel out front as the face of security and he has a huge chance to make a grand statement that could easily help start to restore trust and he adds more logs to the fire by telling them their opinion doesn't matter. The survey went to hand picked favorites on each team to shape how the results would come back. To basically call the person asking the question a liar, that is ridiculous!
Really? I thought the CISO himself is incompetent himself. I've seen enough cycles of open forums to see how lacking he is in management skills. He's totally dependent on his underlings which leaves each underling open to position themselves favorably and the most political way. So yeah, the CISO is blind as bat and clueless what happens down below. Ask yourselves this - is he able to articulate enough or convincingly about his own organization before someone corrects him interjects before sh-- goes south? I think I've heard enough times how he earned his certs in the shortest time possible but man, really? How many times are you going to beat that horse? Is he a one trick pony? He would make a good member in the SOC but a manager ... never.
Answer a survey honestly - expect retaliation. Retaliation against disloyal people is an art form and a survival skill for FLM. There are no anonymous surveys.