First, I want to say to those who were blindsided by the massive layoffs, I'm so sorry! I pray that better opportunities come your way.
Now, the return policy. We have customers return old coffee makers, toasters, blenders etc.. to the point where you are scratching your head at the condition of the product!
No receipt requires LOD to come up and inspect and allow the return. None of the managers can't say no!!! Oh, heaven forbid you say no! Corporate will ALWAYS side with their customers vs their employees. When will this company realize that their Return Policy is Beyond ridiculous and does nothing to increase sales.
It's like renting our products and return them when you feel like it!
Think of it as a blessing in disguise to those who are no longer with BBB.
God bless you all!