Stores are going to having their schedules managed by a District MyShop Execution Team (DMET)...this is part of the reason for the AST cuts in the spring and now again at the end of this month. They do all the scheduling and the edits. We rolled it out in March 2017 in my district. SMS are to submit an electronic form on the portal to make changes and they do so if approved. They may deny the edit if it adds unauthorized expense or violates other scheduling rules in place. Not sure where you heard a form has to be faxed in, that's not the case. If associates can make the change through self service options, they will not do the edit but will require the associates to do the swap instead. There's been some good things about it too. We just have to get used to the change.
I am not the original poster, read this at @MjhRtFf-1Mzrl. Thought it was good info that can clear some stuff up for folks.