I heard 3 Store Managers this week in our market are putting in their notice. Can't say I blame them. Get out before the ship finish sinking. Same size stores, less staff, less hours, and they want more results. More set ups and picture validations. We still shout about credit and PAs even though we continue to nose dive in sales. If we stocked it, signed it and built a culture around customer service and sales we wouldn't need to focus on these side business revenue boosters (PAs and Credit). Look at stores doing well: Home Depot, Best Buy, TJ Maxx, Burlington ect. Basic process = sales = positive EBITDA. Sears will always live in the past and won't ever give up on credit and PAs. Don't get me started on SYW! Have you checked your P & L for the loss column in SYW.