Sales is full of betrayers and selfish people including MD.Thank God Kevin is not trusting them fully and keeping a check on them, which is very much required for these bas..t..rds
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To the Original Poster, why don't you try and stand up in front of a customer and sell something.
A sales person sells what is on the cart. What we have most of the time is sh--. If its not sh--, its too complex to sell and deploy.
Try to make a customer, any customer, understand the Equinox architecture. Or maybe explain why they'll almost 1TB of RAM for Oceana.
Pinning the blame is easy. Work your a-- off on the job you have. If you're so dissatisfied then get going. Whining about it is not gonna get you anywhere.
They like sitting with partners & customer in evenings enjoying their drinks.. But find it difficult to do administrative/legal work which is important to stop revenue leakage & compliance issues..
Problem is all these buggers are mostly from SI background & find it difficult to swim in OEM environment where certain standards have to be followed & many restrictions are their to loot directly... so they use partners
You were dissatisfied with environment but still you ended up spending 26 years with Avaya???
The nasty comments about sales people are typical of the work environment that became the standard at Avaya. I worked for Avaya for 26 years and saw this behavior evolve. Avaya never invested in any type of ubiquitous infrastructure for their internal systems, causing the sales people (and everyone else) to spend more and more - too much of their time on admin work, with so many systems that don't talk to each other. The upper management figured if we wanted to make money we'd do what it takes to get it done. They didn't seem to get that if you make it easier for the people who are the customer facing piece of the revenue generation machine, they would have more time to service the customer and actually sell more.
The product I sold was excellent, but the false idea that we could spend two or three times as much time on inputting data and paperwork than selling was a sure way to implode the company. I can't believe it took so long.
Top that off with a culture of treating the sales people like they "didn't do their job" and like we were bottom feeders and thieves. This negative culture was condoned from the bottom to the top, with me finally leaving because I got tired of my manager being such an ignorant a-hole. I think everyone's frustration from chasing their tail caused people to point fingers, and it was never discouraged. There was an incident a few years back in the LA branch where the new VP insulted every sales person in the room with such blatant disrespect, all except two resigned within a week with a big proverbial middle finger, and he had to bribe the last two to stay through the end of the fiscal year. A culture of pitting people against each other isn't productive.
This was a pretty far cry from another company that I left for, who actually gave the sales people the tools to get the job done, with a teamwork philosophy. I felt like I had died and gone to heaven, to be treated with respect and given a comprehensive plan and targets that actually made sense, in the beginning of the year. I was willing to work hard and make my customers happy and they enabled that.
High tech sales people aren't the stereotype of the used car salesman from years passed. We like, and are usually good at dealing with and influencing people. We risk a lot of our income on the ability to sell a good product. Being treated as the whipping boy isn't deserved at all.
Because Sales people are theives & shouldn't be trusted. They work from them selves & not for Avaya
I am lucky I rejected Avaya sales Mumbai's offer
agreed what a load of BS. Good sales people are really simple, all they want is:
A market relevant product & solution set
Trust and respect
A simple commission plan and targeting
And the opportunity to earn money.
Avaya offers none of the above. Over 5 months into a new year and no target or commission plan. The sales community are treated like 3rd class citizens and the exec think more inspection will drive more sales.
Ask yourselves "why have all the good sales people / leaders left"? Then read the above again. I have never worked in such an anti sales business before it's toxic.
7 Layer OSI Model:
P lease
D o
N ot
T ake
S ales
P ersons
A dvice
How about you guys building better products that we can sell
What a load of bo$$%s!!