Pretty good and candid talk by MM last Friday. Refreshing to hear him say Target will never beat Amazon online. All the BS I've heard in the last few years was how Target is about to overtake Amazon :). Dream on
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Pffffffft ... Target has never aspired to be the biggest (the best sure, but not the biggest). It wasn't when the 500 lb. gorilla called WalMart and it's the same with Amazon.
Are there things Target could learn from Amazon? Duh! Just like Target learned to let WalMart take the lead at times (RFID anyone?) and dump capital that Target could invest elsewhere.
One thing yo keep in mind is that the two businesses have separate strategies and points of view on who their core customer is and how to serve those customers. Would Target like more of Amazon's general merchandise customers? Duh! Our greatest mistake was giving them over 10 years of doing our web business.
In one way, it is refreshing to hear MM be honest about Amazon... but in another way, absolutely appalling that this company continues to set the bar so low... TGT is screwed.