Today I offered 3 apologies to different people on behalf of the visiting DM. 1st an Assistant Manager left bewildered by negativity. 2nd a customer who you could tell just brought a shopping cart from outside inside to shop. Who just happened to walk by as the DM was saying, " get that boy back inside, the least of my concerns is him chasing a cart around a parking lot all day." The customer literally," Hmphed" her as she passed. The 3rd a fellow employee who felt she should quit just to go home on time. Then she, the district manager, hit on a personal note with me. An employee was called to the phone, the manager went to answer and say that he had left early was told by the DM not to answer, "they'd know when no one answered that he was gone." I instantly remembered last year when my dad was sick all the times my family had called to tell me he was in the hospital on 2 separate occasions, sometimes 14 times in a row (they started counting) and no one told me. I couldn't hear the announcements over the air conditioner in the stock rooms and never found out until after work. He died last year. "They'd know when he didn't answer," is one of rudest, disrespectful
things I've ever heard only matched by its destruction to morale.