Thread regarding Avaya layoffs

Prophetic

Ha. Unilever you say?

Well, yes. Avaya UK was pretty awesome. I trust they excelled at managing Unilever. (Before the minions running the Asylum were threatened by leadership structure & Avaya lost top leadership talent)...
Buuuuuuuuuuuuttttt

The analyst overplayed their hand by implying (clearly deliberate per his direction from analyst relations team) that every single Unilever brand has Avaya as their only vendor.

Perspective.
Here is the list of Unilever Top known brands (for those who don't know, Unilever is the UK holding company equivalent of US Proctor & Gamble. Also, it's primarily owned by Institutional Investors with Black Rock being #1 holder). IF Avaya had even 50% of Unilever brands customer experience business, would Avaya have given in to the Private Equity game? If Avaya has GLOBAL reach of CX/UC/CcaaS of a brand such as Unilever, how the heck could they not use that to win new business of like-sized accounts? Because they likely just have the UK HQ and not any of the brand business!

Dove: A personal care brand sold in over 150 countries for men, women, babies, and children
Knorr: A Unilever brand
Axe (Lynx): A Unilever brand
Ben & Jerry's: A Unilever brand
Hellmann's: A Unilever brand
Lifebuoy: A Unilever brand
Lux: A Unilever brand
Magnum: A Unilever brand
Persil (Omo): A Unilever brand
Rexona: A Unilever brand
Sunlight: A Unilever brand
Sunsilk: A Unilever brand
Wall's (Heartbrand): A Unilever brand

Regarding the customers on the 1500 Accounts.

He used the example of Unilever. I chuckled. We all know that one of the most tragic drivers of the 2022 demise (one of the many demis') was the extreme over inflation of the size of the Avaya base of business. The "forecast" was based on converting the base to subscription (and the total abuse of what defines subscription ..the implications being STs ever elusive "they are all just too stupid to get it" so called cloud).

They couldn't report the #'s b/c they could no longer borrow maintenance fees income and imply it was from converted "base 2 cloud" clients. After 3 years of the great subscription bait and switch, maintenance contracts dried up.

But wait. There's more.

They just delayed the earnings to the final possible extension then filed Chapter 11 and went private in a lend to own scheme resulting in our grand master Apollo. And here we are. They never did need to come clean and report on what this "obviously NOT generating revenue" base really is.

Let's unpack Unilever. The analyst said the focus is the Top 1500. And in the case of Unilever, that means it really is worth a lot more because they represent "one" of the 1500, but they have ALL the companies under it. Who really believes Avaya has ALL the Unilever brands as a revenue generating client???? The analysts just can't help themselves. They must exaggerate. At least the one still clearly on payroll.

We all know that if Unilever would actually do an internal technology audit, Avaya would likely appear to have less "seats" than the next 3 UC providers. But that's the thing. UC is so insignificant for tech leaders they don't even bother to look.

The 'haters' are usually the ones with actual experience, whereas the analyst 'lovers' (like ZK) simply regurgitate the official CxO baseless and optomistic Avaya wiffle-waffle soundbytes.
e.g. Avaya and ZK like to explain the reason for Avaya's demise and decision to focus on its top 1500 global accounts is because '...Avaya was spun out of AT&T at a time when it tried to be all things to all people from enterprise to SMB'. Oh, so that's the reason for Avaya's 25-Yr decline and 2 x Ch11's...😂
Clearly nothing related to outdated products, poor strategy, delusional, clueless and sycophantic self-serving senior leaders Hmmmm...🤔