Thread regarding USAA layoffs

seems like HR is over-indexing on the heightened performance management. If we cut too much more it will be to the bone...

100% they retaliate over pulse surveys. My manager couldn’t handle my responses when I came on her team within 3 months I was out. Straight to a final for whatever she went digging for and then I completed that and she still fired me a month later lol. She gave two different reasons because I proved one inadequate. So the next day litteraly next day she found a different reason. I was very honest in my surveys as I thought that it would help and it was the only place I could vent. But it blew up in my face. Mentally it was a good thing, financially my family suffered

If they wanted to they could start with all the PIPs and disciplinary items, map back to Pulse findings, then figure out which managers and departments are using the Pulse results to retaliate against employees and are misusing the survey results which are supposed to be anonymous to target employees. They could also do an overlay of areas with multiple HR complaints to find the hot spots. Would that really narrow it down enough, who knows!

I fill it out with bullsh-t and say I am not going to put how I really feel due to retaliation.

Oh wow, EMG really outdid themselves! Do they want a Pulse survey , or Voice Slack channel so that they can poach you out, or maybe a carrier pigeon next? Heaven forbid they actually read this forum, where employees have been pouring out their 'true sentiment' about how wonderfully they’re treated. But I guess that would require genuinely caring about feedback, huh?

Been here over a decade and literally never filled one of those things out

Oh, what a glorious achievement! My Director was positively glowing about USAA's #13 ranking on Computer World's Best Places to Work in IT. Because why settle for first place when you can strategically land at the coveted unlucky 13th — surely a result of pure merit and definitely not some well-timed 'incentives.' Honestly, that ranking feels about as legitimate as a three-dollar bill, especially considering the boundless joy employees experience while being lovingly micromanaged down to every story and task, all while being enthusiastically forced back into the office. For real insight, just check out Glassdoor or Reddit’s usaa_ejsr reviews — the overwhelming positivity there will totally restore your faith in corporate rankings!

I had the distinct privilege of being part of team ECIO/CTXO — a place where manufacturing PIPs is practically an Olympic sport. The primary mission? Drive people out of USAA while skillfully dodging severance payouts. Oh, and my leader? A true visionary in the art of being an insufferable je-k, clearly deriving endless joy from the process. We had a very good turnover in the team. Looking back, I couldn't be happier to have escaped that toxic circus.

My leaders just say look we are working on things, blah blah blah.

No one touches the rto problem because, you know, ‘collaboration’…

You must be in ECIO, because ginned-up PIPs are a way of life there. Job one in that org is to run people out of USAA and not pay severance. And my leader was a complete a-hole about doing it, like they got they got their jollies from it. In retrospect, I am thrilled to be gone from that team.

Pulse is simply a check the box activity. USAA does it because other companies do it. If employee sentiment really mattered and was a true measure of success, change would occur and leaders would be held accountable for more than profitability or avoiding regulatory scrutiny.

Well, its bonus season in a few months. We will see attrition in April….

Ah yes, the classic recipe for success: forget employee satisfaction, jack up the pulse rating, just bribe your way to #13 on Computer world . Why aim for #1 when mediocrity with a price tag is so much more achievable?

I wrote a review on Glassdoor a month ago saying that Pulse Surveys were below 30% and that they stopped reporting results. Glassdoor won’t post the review…

Wow, what an inspiring corporate strategy!
Forget actual employee well-being—too much hassle.
Why invest in better pay or work-life balance?
Just grease the right palms and voilà—instant credibility!
Who needs genuine success when paper success sparkles brighter?
Employees may grumble, but rankings speak louder, right?
USAA had 13th place on Computerworld sounds prestigious... in a totally-not-suspicious way.
Authenticity is overrated when perception pays the bills.
Awards: the ultimate cure for toxic work environments!
Congrats on redefining "Best Company"—PR teams everywhere salute you!

You nailed it man. I feel the same

I am in ECIO / CTXO, we are pressured to bump up the Pulse rating. It's frustrating when ask for honest feedback but retaliate when you share it. It defeats the whole purpose of engagement surveys and creates a culture of fear and dishonesty. Wish we had anonymous survey from the third party outside USAA web. This company is going in the wrong direction

Try to find another position within the company or post out of USAA. This company is a total disaster and cares nothing for it employees. RUN......