Thread regarding Allstate Corp. layoffs

Thank you Allstate … I hope my new boss understands my job and me.

Allsnake treats their customers about as well as they treat their employees. My manager is also the biggest mo--n I've ever had the misfortune of working under in my 50 years of living

I hear it often “when my claim is closed I’m finding another I insurance company. Allstate is very expensive and I do not understand the reason”

I am always so tempted to say I don’t know the reason either

I’m old enough to remember when Allstate tied the 401k match to the Net Promoter Score. Shockingly, that always meant we got less of a 401k match. As much as Allstate tries to tell you differently, customers like their agent not Allstate.

Yeah...get with the times. Customer service and satisfaction mean nothing anymore. Companies aren't built on a customer base willing to purchase their products and the service that should go along with them. No, companies are built on outsourcing to cheap, unskilled in labor in 3rd world toilets. With the added bonus that those companies get to pander to sloppy thinking DEI mouth breathers who think that a reduced standard in customer service is somehow 'our strength. Who cares what those pesky consumers think as long as the money/pandering train keeps rolling. 'cuz we're big dogs after all.

Instead of demonstrating any kind of courage and just getting rid of DEI altogether, as so many companies are doing, once again Allstate is years behind and they're doubling and tripling down. When you have management composed of chicken cartilage, the customer ultimately doesn't matter. Because our bonus checks are at the center of everything we do.

@etz+1vvc8I1L I don’t use lots of ????, boyo.

Sounds like OP doesn’t like inclusion and diversity. It is our strength. Methinks someone could use some DEI training. May I suggest a 2 hour long module with unskipable videos and quizzes? You have 3 days to complete and you for sure ain’t getting no time to do it, boyo. Youre continued employed is contingent on it!

I regularly get calls where the first words out of people’s mouths are “thank god you speak english”. Can’t even acknowledge it because the calls are recorded. Allstate knows the customer base isn’t happy with it but it lines their pockets so it’ll only get worse

Countdown until the Allstate sympathizer who likes to use "boyo" and "big dogs" and uses a lot of ???????? to come on to post how great Allsnake is....

It’s only going to get worse. It looks like the whole back office is being outsourced. We probably won’t make it to the first of the year before we are let go. Every day more and more functions are sent to Mexico. We are literally training our replacements.