it mgmt is in urgent need of a deep-deep-deep overhaul. words like incompetent, complacent, and bungling only begin to describe the widespread dysfunction within the department... its sad and depressing... it has become an slo-mo disaster, fueled by an overestimation of our own effectiveness (and a ton of wishful thinking)...
now, this happens in many orgs but here we mastered it so well, it's grotesque. folks are depressed and in general the entire org lost any belief that meaningful improvement is possible (it's still possible to find some cheerleaders and folks who kiss butt and will talk about how perfect things are around here).
the harm caused to the business and the enterprise, especially following the 2020 reorg, is well-documented on this site, just dig a bit deeper in 'older posts' and you will see what ia m talking about here. it’s failures have severely impacted overall performance, making it one of the most problematic teams in the enterprise... despite efforts, bb was unable to address the issues and had to be replaced. so, farewell...
bringing in an external candidate, most people agree, was a necessary move... and while bk and mn could have certainly performed better, anything was an improvement over the status quo. it's sad that the bar was this low too, anything files... the department urgently needs a decisive transformation /// cut inefficiencies, go after underperormers and realign teams so they have clear cut goals that can be measured and properly assesed...
this may acutally work...