I don’t even want to log in anymore. Any department you collaborate with is a mess…scrambling. There are too many antiquated systems and outdated technology…nothing works. Then Staff VPs shove new initiatives at teams everyday when you can’t even float the past 5..it’s just meetings and meetings to get nowhere. The insanity has gone off the deep end. Enjoy your cushy bonuses and raises VPs and above while us worker bees continuously drown. It’s a sad state of affairs and hopeless environment.
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It starts at the top. It is surprising that GB has allowed PH to continue to pull the wool over her eyes. Look deeply at his track record - it isn't good.
If you can somehow figure out how to get them out of your way for a period of time, then you can actually get some quality work done. However, they will then take the credit for it 😣
Most of the staff vps are widely regarded as incompetent id--ts with no idea what they are doing. Let’s see how much longer that lasts.
Then Staff VPs shove new initiatives at teams everyday when you can’t even float the past 5 - see that comment - they ALL su-k. Bloated and expensive, all "leaders" of nothing!
Worst decision ever was merging with Carelon global solutions in the Philippines. So many issue and on top also with claims since they are now being processed in India . What a shame for this company.
The subsidiaries in Carelon thrived prior to the acquisition by Elevance (which is why they acquired us). Now we are mired in quicksand (or were before I was let go). The primary mission of Elevance IT must be to hinder progress. The deployment of an application requires the submission of dozens of tickets, not including those that are closed without any explanation. The process remains unclear to all involved. Upon submitting a ticket, one is often directed to initiate another before they will do anything. In instances where tickets are not immediately closed without action, escalation becomes necessary to motivate any action. The various functional silos managing these tickets have two to four times the resources compared to the entire development teams of the subsidiary, yet they fail to coordinate effectively and often default to inaction. To say that customer service is non-existent is an under statement. No pride. No urgency. No desire to help. No ability to be nimble and move quickly. Just pure waste.
And don't get me started on the quality of their data. They are by far the worst data provider we had to deal with. They are rude and obnoxious in meetings because they know it's bad and have no intent to do anything about it. This results in avoiding conversations with them and jumping through hoops to salvage any use. We get data from small, 2 man shops that is light years better than what Elevance sends. Yet they insist their "stuff" doesn't stink.
Meanwhile our leaders and clients blamed us for moving too slowly.
Senior leaders in Carelon are aware of this and even discuss it, but they don’t take action because they are too afraid to jeopardize their comfortable positions. They would also never admit that certain high profile projects are money pits, even though everyone else sees it. Instead, they just focus on cutting costs by laying off important staff and outsourcing jobs to save money. Sure, that’s definitely going to improve things. I'm glad I'm gone so I don't have to clean up after these people.