Thread regarding CDW layoffs

SMB - Disaster

What is going on in the SMB segment at CDW? I cannot believe how disconnected leadership and sales managers across the entire segment are.

The “better together” day at the new McLean office was the cherry on top. Aletha No---n and other big sales execs strutting around the office like the entire division isn’t a mess. They brought out a single food truck to feed about 200+ employees in a 60 minute window. Comical. CDW employs such mo--ns that we can’t even schedule catering without someone messing up. I even overheard a tenured corporate AM joke that “whoever planned this should have been axed in Octobers apocalypse!” Out of touch sales directors with no credibility besides tenure. Just because you have worked at CDW for 23 years and kiss Norm’s a-s does not mean you are remotely close to being qualified to lead an entire territory.

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| 1601 views | | 10 replies (last December 2, 2024) | Reply
Post ID: @OP+1vBHWcNb

10 replies (most recent on top)

It's either bribe with food, or a $10 gift card. This isn't selling either, it's managing an entire supply chain (almost) to be making peanuts the first 5 years. Leadership is unable to humanize themselves. They have zero integrity towards the people they hire. Let's make it clear: we owe them as much as they owe us. Our employment contract IS a business contract they are unable to fulfill. "Call us when you need help!", comical!

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Post ID: @bsxa+1vBHWcNb

Thank y'all for sharing. I thought it was just me that saw that. The lack of ethics with the reps is pathetic.

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Post ID: @2lpz+1vBHWcNb

Until managers get the ba--s to say ‘unworked/unproductive accounts will be given to reps that are willing to put in the work’ without fear of angering the tenured reps, newer reps will continue to struggle, turn over, etc. Opportunity is in no way equal when most of the best accounts are just held and stagnant with the tenured reps while everyone else gets hammered for productivity/low #s on accounts that nobody else on the team for 10-15 years prior had any luck with either.

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Post ID: @1ajq+1vBHWcNb

I was also at the McLean office grand opening and do agree that the event was a cluster. Complete mismanagement from the food to the fact most employees had nowhere to sit and work, meanwhile Aletha N books her own office for the day which she didn’t even step into. LOL! The small business team in that office has been reshuffled and lost a great manager last year. Since then, things have continued to decline under the new leader. Managers and directors need to take a closer look at under-performing territories. Tenured reps are the reason why CDW can’t fix its high turnover. There are reps that will steal, lie, deceive, etc all to keep sales managers and other reps away from their accounts.

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Post ID: @1vxp+1vBHWcNb

Wow, lots of unrelated things you are trying to glue together here. Let's start with you trying to blame not having enough food for a “better together” day on a Segment, a Sales Leader, or really anybody in Sales. That is not who orders food. Also, anything you are not happy about with the new McLean office really should not be associated with Small Business... doesn't that SB team down there have like 7 people assigned to that office? If this was truly an event for 200+ Coworkers like you said, SB would have been like 5% of that audience at most (if you count leadership).
There is plenty to be disgruntled about right now. When we perform poorly, we all make less money. If we all stay focused on taking care of our customers and not griping about little things like not having enough free food at an event, we might all be better off. I do think there is merit in discussing some of the other topics brought up in the replies like Sellers hording accounts. That is something that should be addressed as it would lead to more opportunity being spread around. I do wish we would set everybody up for collaboration and teamwork and not competing with each other for accounts. There is enough to go around but we need leadership to help setup rules/guidelines to ensure everybody has a fair chance to succeed.

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Post ID: @1fwu+1vBHWcNb

They tried to bribe us with food like they do in the distribution.centers. What a joke!

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Post ID: @1jdt+1vBHWcNb

Can you elaborate on the pay cuts for 2025 to the sales team today?

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Post ID: @1sgn+1vBHWcNb

That is a perfect description of the role. Disconnect managers with AM’s put in a position to hoard accounts and compete, not collaborate.

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Post ID: @mbp+1vBHWcNb

And they just announced the pay cuts for 2025 to the sales team today!

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Post ID: @xmy+1vBHWcNb

Corporate is just the same sh-t. Managers who don’t have 1on 1s for months or have the slightest clue what’s happening at the account level, tenured reps who don’t even work their accounts hoarding everything worth working while everyone else fights for scraps. It’s doom all around, management is completely out of touch and too chicken sh-t to step on tenured reps toes to ever make a change or take a look at why their teams are falling short of goal over and over.

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Post ID: @yjt+1vBHWcNb

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