Thread regarding U.S. Bank layoffs

No office/ no personal belongings= no comfort/ no privacy for client meetings. Why do we put up with it?

Which business lines are now using it? Sounds like a nightmare

Not sure if it’s the same across business lines but most only use sapience thru grade 13 … makes you wonder why the cut off after a certain grade level. It’s a flawed system and there is a teams channel that people regularly comment in on what isn’t being captured as activity.

None of this surprises me. I was laid off a bit ago and honestly, I'm looking at it from a positive perspective. I was still hoping that what was happening was just a phase, then our department was disbanded and the culture turned instantly toxic. Glad I'm gone, pensive about getting a new job, but not surprisingly my stress level has actually dropped.

To the previous poster, thanks for sharing your experience.

Nothing surprising, but still disheartening.

I wasn’t going to comment, but I can’t help it after reading all the chats about this tool. So, we got integrated into it when we joined WCIB Ops. Apparently, it was the brainchild of the head honcho – the English-speaking guy. He’s a smooth talker and made it sound like it was all about employee well-being. Told our managers it would help move resources to where they’re needed most. Spoiler alert: that didn’t happen.

The tool, Sapience, is actually widely used in companies in India to monitor and track employees' productivity. And now we’re using it at U.S. Bank. What does that say about the company’s values? If we keep going down this road, it’s going to ki-l morale across the board. Oh, and just google which top U.S. companies are using Sapience. Exactly – none.

Work life balance with RTO limits of 30 miles being lifted? At least I got a good laugh of this thread. Some funny but true responses.

Could someone please tell Employee Engagement that I don’t have time to participate in their fun little games and events as I need to appear productive for Sapience!

I got a call from my manager asking me why I only worked 4 hours yesterday.

Told her I was on team calls and doing research on websites. Program doesn’t track some team calls and websites research that is required for my job doesn’t count as working

My former group started using sapience a couple years ago and we got the same justification (which didn’t land for us either). Additionally, the software didn’t even track all of my required applications/websites as productive time, the one I used the most (test environment) was not recognized as a productive activity so weeks when I was the most busy my stats made it look like I was the least productive. I left that department not long after and moved to a group that doesn’t use it (yet). It’s very disappointing to see how much the company culture has gone downhill over the past few years.

Cannot convince me that its purpose isn’t to identify/justify FTE cuts.

Yea, on a conference call with about 3000 people, the guy in charge of our division sat the purpose was for work life balance and to help people that work more than 40 hours a week and look at how they can improve efficiencies and to help them

Man, they really think we’re stupid.

Wait, they actually do since they said RTO was because of security risk due to data being stolen while WFH, then someone asked , so it’s safe the other 2 days we work from home and data in India and Poland is safe?

Loll, they hate us

Lying is like breathing for U.S. Bank leadership. WLB and efficiencies?? Give me a break.

Sapience is the result of TTUS in order to HELP us??? That is such a laugh.

The software is geared to save companies money, with employees being the expense to be cut.

We were told it was put on our computers to look for efficiencies and inefficiencies in hopes to shift resources to areas that need it. Also told that it would improve work life balance and that it was implemented due to the TTUS survey feedback around work life balance. I definitely do not believe those lies for one second and again shows the cluelessness of leadership that the work life balance score is low because of RTO.