There's enough rumors about it to make me worried. Anyone have any reliable info?
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They’ve really trimmed down the U.S. claims department over the years. It’s hard to believe they’d make further cuts. When a senior leader retires, they just usually split up that organization into others as opposed to replacing the high salaried leader that retired. They are running a very bare bones department as it is with utilization of shaky vendors and off shore employees who have no QA component or leadership oversight. If anything they could stand to use some beefing up. The brain drain they’ve allowed to happen makes you wonder if they have any interest whatsoever in the claims service.
We had ~30 in our IT department today. ~half in ANI and other half in US.
Some PMOs in Belfast this morning let go
You think the onshore workforce has been reduced to 25% of what it was in 2020?
That's the most ridiculous statement on this board and it has a ton of competition
Slowly slowly the brain drain and transfer occurs. We are not and never will be the great company we once were. American exceptionalism is now an expensive bad. phrase. The best equates to the cheapest you can get for the stock holders. This company holds hostage the consumer who will also find the cheapest possible insurance out there. No one needs service. It’s all self service now masked as customer driven choice. Many more claims employees will go, either by layoff or attrition. Allstate just needs you for court. That’s it folks. Time will show this just as it has over the last 4 years.
Very doubtful there will be mass layoffs this month. The onshore employee count is about at low as it can be and less than 25% of what it was in 2020. There may be little groups of waste and redundancy eliminated quietly as what has happened at various points this year. But there just are not enough of us left for there to be the mass layoffs in large numbers as there was before. Vendors and offshore make up most of Allstate's total workforce now.
I’m really interested in how bad the claims staff layoffs will be. We already have Indians creating the estimates (terribly), vendors doing on site inspections (good more often than bad), plus forcing us to use unnecessary software to create estimates which can be done faster and more accurately using macros.
It feels like the only reason they need us US-licensed adjusters is purely to comply with DOI requirements, otherwise Khajit from Mumbai would already be doing policy interpretation and coverage decisions