Follett IS a traditional retail department store. If you’re ever going to see the path forward, this is the first thing you have to admit. Those who do not get onboard will be replaced. YOU are the reason we are struggling to move forward and are losing money!
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First of all I was in “traditional retail management “ for over 20 years prior to Follett. Your claims of Follett being traditional retail are asinine and show you must be an ignorant part of the ivory tower.
Where is the Blue Book now?
The truth is that Follett’s declining course material market and text sales were self induced. About 12 years ago when Follett adopted ridiculous formulas to adjust QTCs for book quantities they created a situation where they ran out of textbooks and forced students to go direct to publishers to purchase their course material needs. Not only did students find a more reliable source for purchasing their course material needs, they found them at cheaper costs. Follett caused the declining markets through their ineptitude.
Lmao you’re a joke ! And you’re clearly in upper leadership and sound like a FOOL and a PUPPET. FOLLETT will lose employees and contacts because of its big box logic and consistent MISTAKES in purchasing.
A laughable and completely transparent post by the very people who are running Follett into the ground. Zero responsibility and blaming staff for their incompetence. SB is only interested in spending Follett’s money for expensive dinners and bottles of wine on “business trips”, while the stores don’t have the staff to function. Oh, would someone please tell KH that selling schools on the Access program without the staff to implement it leads to pi---d of schools and terrible customer service.
Interesting take by a VP that gets to take all of their vacation, while those of us with zero staff are stuck driving ourselves into an early grave.
This post really embodies the "One Team" spirit, doesn't it?
Thanks for saying the quiet part out loud, OTC VP.
He-l, the traditional retail mentality is also ki-ling traditional retailers. So...let's go hire the same washed up tradtional retail executives with the same old traditional retail mentaility and see if we get different results than the company they already ran into the ground. Truly sounds like the formula for sucess to me!
Silly goose. The reason students went to the bookstore was to get their course materials. Your model is based on everything working perfectly but you can't even guarantee reliable internet in the store and with your greedy add on fees you made digital books expensive. Ok I'll play your game - if we're a department store where is our department store staff
LMFAO...Now, that's funny!! : )
Wow. Somebody is kissing/licking that Ivory tower a-s.
By all means, blame the rank and file. Couldn't possibly be the fault of the ivory tower executives who strangled CVS and ki-led K-Mart and Sears with the same arrogance.
The path forward is the path out. Even if the bookstores ARE traditional retail, students/faculty/staff have so many other choices. The stores don’t offer anything that isn’t available to them cheaper and/or faster elsewhere.