There was a time many, many years ago, that then WellPoint - under the tutelage of then REAL WOMAN CEO < shade, Angela Braly, would have never even entertained sending ANY member facing job role off shore. Now if we put our “thinking caps” on, has this happened yet? Have there been member facing job roles, RIFTED? I ask that to say this, understand that Carelon is already a global enterprise. So can we really actually say our RIFs are due to H1B jobs?is Carelon being deemed the ENEMY, unfairly? Can someone say with 100% surety that cuts are coming to direct member contact work?
4 replies (most recent on top)
Payor’s are taking money (premiums) out of local communities and using it to support “corporate” which shifts the money to the top 1% (bonuses) and offshore communities. If service was improved then … but service is getting worse, while money is pilfered to things outside the community. At some point this falls apart, but current leadership will be sipping margaritas on the beach by then.
Say what you will - I guarantee associates were happier and more devoted when the stock was pegged at $60.
Now that it’s 10 times that no one is happy except stockholders and those making millions.
When is it “enough” and we start doing what we say we do - improving lives.
More members are squeezed financially and our employees are riffed. This isn’t what improvement looks like.
No one is enjoying this.
Marketing jobs are going off shore. Weird
REAL WOMAN? You’re really scaling the emotional maturity ladder.