The researchers found that the most commonly affected roles were customer service at 58 percent and tech positions at 49 percent. Forty-seven percent of the offshore replaced workers were in data entry positions. Digital marketing came in at 41 percent and manufacturing had 40 percent.
“Historically, many companies have filled these positions offshore due to cost benefits,” Haller said. “However, the current trend represents a new level of outsourcing, where layoffs of U.S. employees are being used as a cover for replacing them with a lower-cost workforce abroad.”
https://uk.finance.yahoo.com/news/businesses-replacing-laid-off-u-161103488.html